
Business Systems Analyst at RFMS
Tuscaloosa, Alabama Area

Business Systems Analyst at RFMS
Tuscaloosa, Alabama Area
Business analyst with a focus on internal process improvement. My work experience includes business requirements development, systems planning and development, project management, and consulting.
Software architecture, process improvement, infrastructure planning, enterprise collaboration tools
(Privately Held; Information Technology and Services industry)
July 2009 — Present (5 months)
I am responsible for analyzing and improving existing business models and processes within the company. Starting with client requirements, I create detailed project briefs, plan schedules and milestones for developers and testers, and present the information to both internal and external clients. I work closely with developers and end users in order to ensure overall product quality and user satisfaction. I have also been working to improve internal collaboration efforts by implementing Sharepoint and managing its adoption in the organization.
(Educational Institution; Higher Education industry)
October 2007 — May 2009 (1 year 8 months)
I managed day-to-day IT operations for a large student-run lab (over 100 workstations and servers) and directed team work efforts. I assisted with technology procurement by evaluating software and equipment for use within the lab, providing recommendations directly to program directors. During technology implementation, I was responsible for directing change management processes to ensure a smooth transition. I was frequently the go-to person for solving unusual issues and for providing training and guidance to new staff members.
In this position, the technologies I most often worked with included Active Directory, SharePoint (administration and backup), SQL Server 2005, IIS 6.0, and Windows Server 2003.
(Public Company; GIB; Information Technology and Services industry)
May 2008 — August 2008 (4 months)
My primary role was development team lead for the US Central/South interns on an internal social networking project. In this role I collected, refined, verified, and prioritized requirements, then tracked team progress against milestones and reported status to management. On the development side, my role included software architecture, the application of web 2.0 design principles and technologies, and PHP development. I also helped mentor a junior PHP developer and managed the project handoff, including knowledge transfer and prioritization of future development efforts.
My secondary role was lead tester and developer on an existing Java EE actuals tracker project. This role included JSP development, extensive quality assurance, and knowledge transfer during project handoff.
In this position, the technologies I worked with included PHP, MySQL, JSP, and Oracle Application Server.
(Information Technology and Services industry)
May 2006 — May 2008 (2 years 1 month)
I provided technology services to a variety of individual and small business clients. My work included identifying and implementing IT solutions to meet client needs, advising clients on purchasing decisions, managing business functions, and maintaining client relations. Some examples of work performed include implementing a CRM solution for a consulting firm, facilitating operations and growth, and improving data distribution processes for a local business by creating a remote access solution for workers in the field.
(Law Practice industry)
January 2005 — May 2006 (1 year 5 months)
My role involved maintaining workstations, servers, and other networked equipment, advising management on IT-related decisions, and helping construct company IT policy. I was also tasked with tracking technology assets and charting the progress of company-wide software implementations. I helped automate data entry processes by creating SQL scripts in Microsoft Access, reducing the time required to run certain reports by approximately 1 week.
MBA , Enterprise Consulting , 2007 — 2009
My education included business process development, project management, and business fundamentals. In the Enterprise Consulting concentration, I managed teams of undergraduates as they solved real business problems for clients in industry.
In 2008, I managed a team that developed an application designed to help users locate people, groups, and information based on actual and inferred connections. As project manager I coordinated team efforts, set milestones, led meetings with stakeholders, managed changes in scope and requirements, and mentored team members in PHP and Java. The project spanned the entire software development lifecycle, from requirements gathering to deployment.
In 2009, I led a team in designing and implementing a 360 degree peer evaluation and performance tracking system. I was again responsible for mentoring team members and managing the SDLC, and I also played the role of the client when several components were outsourced to other student teams.
BS , Software Engineering , 2000 — 2004
My undergraduate education included software development principles, algorithms, quality assurance, database design, software design patterns, network theory, Java, C, and C++. As a senior, I was part of a project team that developed a time tracking application for mobile phones using the BREW platform.
Emerging technologies, collaboration, convergence, open source software, live music, hiking, local culture
Alabama Information Management Society, Association For Computing Machinery, University of Alabama MBA Association, Net Impact, Environmental Awareness Organization
University of Alabama MIS Forum Scholarship, Golden Key Honor Society, Phi Eta Sigma