Partner, CRM Essentials
Greater Atlanta Area
- Current
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- Owner at CRM Essentials
- Past
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- Senior Associate at PricewaterhouseCoopers
- Consultant at BCL Services
- Corporate Programmer at AstraZeneca
- Education
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- Widener University
- University of Delaware
- Recommended
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6 people have recommended Brent - Connections
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338
connections
- Industry
- Management Consulting
- Websites
Brent Leary’s Summary
Brent Leary is Co-founder and Partner of CRM Essentials LLC, a CRM consulting/advisory firm focused on small and mid-size enterprises. He has over 15 years of IT and management consulting experience working on projects for Microsoft, Research In Motion, BellSouth, Compaq and the state of Georgia’s Department of Economic Development. Leary received CRM Magazine’s 2004 Most Influential Leader Award along with his business partner Michael Thomas. He serves on the national board of the Customer Relationship Management Association as Vice President of Technology, and as CRM subject matter expert for the Small Business Technology Task Force. His articles have been featured in Direct Marketing News, CRMGuru.com and DestinationCRM.com, in addition to his regular business solutions column for various publications, including The Network Journal and the Atlanta Tribune. Leary earned a bachelor's degree in Accounting from the University of Delaware and a MBA concentrating in MIS from Widener University. He hosts the Technology for Business $ake program, which airs on Business Talk 1160AM and www.BusinessTechnologyRadio.com. His popular blog can be found at www.brentleary.com.
Brent Leary’s Specialties:
customer relationship management, workshop development and presentation, article/case study writing on the following subjects:
crm, small business technology usage, minority business technology usage, leveraging web 2.0 technologies and strategies to engage customers and prospects
Brent Leary’s Experience
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Owner
CRM Essentials
(Management Consulting industry)
Currently holds this position
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Senior Associate
PricewaterhouseCoopers
(Partnership; 10,001 or more employees; Management Consulting industry)
January 1999 — July 2001 (2 years 7 months)
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Consultant
BCL Services
(Privately Held; 1-10 employees; Information Technology and Services industry)
March 1994 — December 1999 (5 years 10 months)
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Corporate Programmer
AstraZeneca
(Public Company; 10,001 or more employees; Pharmaceuticals industry)
June 1991 — March 1994 (2 years 10 months)
Brent Leary’s Education
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Widener University
MBA , MIS , 1989 — 1991
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University of Delaware
1985 — 1989
Additional Information
Brent Leary’s Websites:
Brent Leary’s Honors:
InsideCRM 25 Most Influential People of 2007
InsideCRM Top 20 CRM Blogs of 2007
1to1 Magazine Everyday Customer Champion - 2007
