
Director of Member Services at Portland Business Alliance
Portland, Oregon Area

Director of Member Services at Portland Business Alliance
Portland, Oregon Area
(Non-Profit; 11-50 employees; Non-Profit Organization Management industry)
August 2008 — Present (1 year 4 months)
Responsible for the recruitment and retention of members, as well as the development and execution of its value-add programs and services, for the Portland Business Alliance, Portland’s Greater Chamber of Commerce. Manage successful team of business development managers, advising the team on the most effective sales strategies, supervising the implementation of their respective sales plans, and member retention efforts.
(Public Company; 10,001 or more employees; VOL; Staffing and Recruiting industry)
July 2007 — August 2008 (1 year 2 months)
Responsible for operation, sales, P&L and management for local Branch
(Public Company; 10,001 or more employees; FNF; Real Estate industry)
November 2002 — July 2007 (4 years 9 months)
• Responsible for hiring, training and developing sales personal in 2 counties, focusing on Real Estate Agents, Builders, and Lenders.
• Developed marketing, business strategies and oversaw implementation.
• Implemented new technology, reporting formats and training programs for Chicago Title.
• Areas of responsibility to include but not limited to: general management, developing marketing material, implementation campaigns, tradeshows and overall development of new business.
• Budgeting quarterly and yearly goals.
Account Manager
• Responsible for development and maintenance of relationships within the Real Estate Industry.
• Produced over $1 million in revenue year to date.
• Grew revenue base 59% years to date earning top sales performance quarterly.
• Grew order base 34% years to date.
• President Club Achieved.
(Privately Held; 1-10 employees; Staffing and Recruiting industry)
January 2002 — November 2002 (11 months)
• Created developed, and expanded a comprehensive start-up full service Internet job posting and resume Database Company within the Portland, OR, Seattle, WA, and Spokane, WA, areas.
• Areas of responsibility include but not limited to: general management, overseeing marketing campaigns to open and establish new territories while also opening and establishing new accounts.
• Directed and conducted sales for several career fairs along with sales of job postings, resumes, database searches and banner advertising.
• Worked directly with CEO on strategic growth of the Company.
• Responsible for profit and loss, contract development and negotiations.
(Privately Held; 1-10 employees; Information Technology and Services industry)
2000 — 2002 (2 years )
• Successfully opened and developed new accounts from start-ups to Fortune 100/500 companies.
• Responsible for developing and maintaining strategic partnerships with new and existing clients.
• Oversaw contract negotiations and development between client and candidate.
• Full life cycle recruiting to include sourcing, screening, and interviewing.
• Qualified and placed IT professionals from CTO/CIO level and down.
• Profit and loss responsibility.
• Extremely adept at using the Internet as a recruiting tool.
• Marketed company’s services through networking, cold calling and sourcing.
(Privately Held; 11-50 employees; Outsourcing/Offshoring industry)
1999 — 2000 (1 year )
• Responsible for selling corporate outsourcing of human resource services to small and large companies through cold calling, networking, and outsourcing.
(Privately Held; 1-10 employees; Retail industry)
1994 — 1999 (5 years )
• Increased total sales by 62% and profit margins by 38%.
• Oversaw production of three stores to include sales, maintenance of equipment, inventory management, hiring training, and supervising of employees.
• Responsible for budgeting, accounting, growth, and financial management of company.
(Public Company; 5001-10,000 employees; Telecommunications industry)
1989 — 1994 (5 years )
Regional Sales Manager (1992-1994)
• Continually performed an average of 160% above projected budget.
• Produced 175% of unit sales goals.
• Increased market and revenue by 32%.
• Developed and implemented sales plan on an annual basis.
• Responsible for hiring, training, managing, and assisting sales staff to achieve projected goals.
• Effectively worked with all aspects of the company to include technical service, credit overview and customer relations.
National Account Manager (1991-1992)
• Responsible for development and implementation of new national accounts within seven western states to include contract negotiations, pricing and renewals.
• Managed, trained, and oversaw 50 plus account executives and managed existing accounts.
Account Executive (1989-1991)
• Responsible for generating and maintaining accounts in Orange County, California.
• Achieved 128% quota year to date.
• Consistent Century Club Achiever.
(Sports industry)
1984 — 1988 (4 years )
(Privately Held; 11-50 employees; Recreational Facilities and Services industry)
1982 — 1984 (2 years )
Kinesology 1978 — 1983
Additional Educational Courses:
FNGT University Elite Sales and Management Courses
Right Now Sales and Management Training
Clark College MS Office Software Training