Paul V. Chang, MBA, MSIS

Senior IT Analyst at Progress Energy

Location: Raleigh-Durham, North Carolina Area
Industry: Utilities

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Paul V. Chang, MBA, MSIS's Overview

Current

Senior IT Analyst/IT Lead at Duke Energy Corporation

Past

IT Analyst at Progress Energy Service Company, LLC
Associate IT Analyst 2004 at Progress Energy Service Company, LLC
Information and Communications Specialist/Computer Consultant III at The Kenan Institute of Private Enterprise

Information and Communications Specialist at Kenan Institute of Private Enterprise

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Education

North Carolina State University - College of Management
University of North Carolina at Chapel Hill
University of North Carolina at Chapel Hill

Recommendations

9 people have recommended Paul V.

Connections

356 connections

Websites

Driven professional with a proven record of achievements in marketing, application development, and leadership in both private and public sectors. Team player and facilitator with proven ability to work with diverse individuals to deliver effective results. Demonstrated experience with communication, sustained relationship building skills and a commitment to customer service. Innovative and analytical problem solver drawing on extensive IT experience and education. A quick-learner and adopter of technology. Over fourteen years of work experience and an advanced education curriculum that includes:

Strong Interpersonal Skills
Internal/External Communication Strategies
Cross-Functional Team Leadership
Teamwork/Team Dynamics
Project Design and Management
End User Support and Training
Productivity and Efficiency Improvement
Multi-Tasking
Innovation
Social Media
Digital Strategies
Marketing/Branding
Marketing Analytics and Statistics
Strategic Planning and Analysis

Senior IT Analyst/IT Lead

Duke Energy Corporation

Public Company; 10,001+ employees; DUK; Utilities industry

2010 – Present (3 years) Cary, North Carolina

• Technical lead coordinating and setting the direction of a cross functional team
• Strategized UI/UX through wireframes for web and mobile development
• Planned release strategies of external facing web applications
• Executed project communications between internal business and IT teams with third party vendors
• Primary liaison between vendors and internal teams leading meetings both status based and ad hoc to facilitate solving tactical and strategic issues
• Launched and supported redesigned marketing/consumer communication web and mobile platforms
• Provided Google Analytics research for marketing research and recommendations for site search proficiency

IT Analyst

Progress Energy Service Company, LLC

Public Company; 10,001+ employees; PGN; Utilities industry

January 2006 – December 2010 (5 years)

- Supported the Enterprise Passport Asset Management Application suite to improve work and asset performance and financial results in a Fortune 500 energy company with more than 22,000 megawatts of generation capacity and approximately $10 billion in annual revenues
- Worked closely with clients (nuclear and supply chain) to develop and maintain n-tiered intranet applications critical for day-to-day operations of the company (requiring on call status)
- Collaborated daily with clients and vendors to develop and maintain external n-tiered vendor supply chain applications for EDI via a secure suite known as ProgressSupplierNet; this site was programmed in vb.net and utilized a webMethods backend for EDI transaction handling
- Collaborated daily with nuclear clients to architect, develop, and implement third-party nuclear fatigue rule scheduling tool to integrate with Peoplesoft and Ventyx Passport system via webMethods 7.1
- Developed and supported supply chain and nuclear reporting tools developed with webMethods, C#.NET, VB.NET and Crystal Reports

Associate IT Analyst 2004

Progress Energy Service Company, LLC

Public Company; 10,001+ employees; PGN; Utilities industry

June 2004 – January 2006 (1 year 8 months)

- Entrusted with the mission-critical responsibility of customizing and testing the performance of a new user interface for the upgrade of Indus Passport and successfully determined that the interface was not ready for implementation due to performance issues
- Worked closely with clients to develop and maintain n-tiered intranet and internet applications critical for day-to-day operations of the company

Information and Communications Specialist/Computer Consultant III

The Kenan Institute of Private Enterprise

Privately Held; 11-50 employees; International Trade and Development industry

January 2000 – January 2004 (4 years 1 month) Chapel Hill, NC

Executed comprehensive digital marketing strategies for the Institute's centers and programs through close collaboration with directors. Managed internal resources for content contribution of marketing, research, and case competition web sites. Conceptualized user experience through wireframes and implemented an in-house scalable enterprise intranet. Provided technology assessments and marketing ideas through benchmarking and research.

Information and Communications Specialist

Kenan Institute of Private Enterprise

Privately Held; 11-50 employees; International Trade and Development industry

1996 – 2000 (4 years)

Established and cultivated a unifying global branding and marketing strategy for the Kenan Institute through close collaboration with the Institute’s diverse center directors

Volunteer Experience
- Social Media Consultant
  
  SPCA of Wake County
  - Animal Welfare
  August 2010 – present (2 years 10 months)
Volunteer Interests
- Causes I care about:
  - Animal Welfare
  - Arts and Culture
  - Human Rights
- Organizations I support:
  - SPCA, Humaine Society, NC Museum of Art

Bachelor of Arts, Political Science

University of North Carolina at Chapel Hill
- Data Communications/Networking
MBA, Product Innovation Management, Marketing

North Carolina State University - College of Management
- Management in the High Tech Environment
- Management and Career Effectiveness
- Leadership and Ethics
- Management of Technology
- Data Analysis for Managers
- Managerial Finance
- Managerial Accounting
- Global Marketing Strategies
- Marketing and Management Strategies
- Product and Brand Management
- Project Management
- Technology, Law, and the Internet
- Research Methods in Marketing
- Product Design and Development
- Business Relationship Management
- Creativity in Management
Graduate, Master of Science in Information Science

University of North Carolina at Chapel Hill
- Non-Numeric Programming
- Systems Analysis
- Internet Applications
- Distributed Systems
- Database Systems I
- Multimedia Web and CD-ROM Production
- Maanagement for Information Professionals
- Web Databases
Information and Communications Specialist/Computer Consultant III

The Kenan Institute of Private Enterprise
- Windows NT Networking

View All (23) Skills View Fewer Skills

North Carolina State University - College of Management

MBA, Product Innovation Management, Marketing

2007 – 2010

Activities and Societies: MBASA

University of North Carolina at Chapel Hill

Graduate, Master of Science in Information Science

2002 – 2004

Activities and Societies: American Society for Information Science and Technology (ASIS&T), Information and Library Science Student Association - Technical Officer