Revenue Support Manager at Bilderberg
Amsterdam Area, Netherlands
Revenue Support Manager at Bilderberg
Amsterdam Area, Netherlands
My objective is to engage in a multi-disciplinary commercial (marketing) team, where the synergy between technique and concepts meets my unconventional, revolutionary ideas. Working on strong permission-based marketing concepts, where the user-experience creates a “wow” effect by both the end-user as the company.
Hotel, revenue management, yield, web 2.0, information technology, electronic distribution, e-commerce, analysis, co-creation, permission-marketing, analytic, creative ideas.
(Public Company; Hospitality industry)
April 2009 — Present (4 months)
(Education Management industry)
December 2008 — Present (8 months)
I enjoyed giving several visiting lectures about the essentials and future of Revenue Management in the hotel industry for the Master students of Stenden University and for the Hogeschool van Amsterdam - HES Hogeschool voor Economische Studies.
(Public Company; 5001-10,000 employees; Hospitality industry)
December 2006 — Present (2 years 8 months)
• Worked for a fast growing Spanish chain, with a Central Revenue Management Office for 11 3/4/5* NH properties;
• Directly responsible for optimizing room-, banquet and catering revenues for 5 upscale NH hotels (589 hotel rooms);
• Responsible for setting the hotel strategy, managing all aspects of competitor intelligence; pricing; distribution, market segment mix;
and the annual budget process.
(Information Technology and Services industry)
February 2003 — Present (6 years 6 months)
(Hospitality industry)
2005 — 2006 (1 year)
• Assisted three heads of school in the revision and creation of new generation curricula.
• Developed 14 strategic revision concepts into comprehensive mind maps to show change actions.
• Counselled a task force for improvement of educational material for the first year module “Resources”...
(Public Company; 5001-10,000 employees; Hospitality industry)
September 2006 — December 2006 (4 months)
• Responsible for accurate inventory control, market analysis and financial reporting of 12 NH Hotels.
• Managed hotel distribution channels: hotel direct, central reservation, travel agencies (GDS), and third-party websites.
• Generated and delivered various weekly, monthly and quarterly forecasting reports.
(Hospitality industry)
October 2004 — July 2005 (10 months)
• First job after graduation was in a romantically splendid Victorian baronial mansion situated just outside Edinburgh, Scotland.
• Supervised a restaurant of up to eight front of house employees.
• Took full responsibility for controlling high service standards in the fine dining restaurant.
(Hospitality industry)
September 2003 — July 2004 (11 months)
• Hotel Kurá Hulanda is an 80-room luxury boutique resort on the island of Curaçao and is Member of Leading Hotels of the World.
• Experienced in both customer service and supervisory positions in the food and beverage department.
Master of Arts , International Hotel Management , 2005 — 2006
• A 12-month intensive course focused on research, finance, statistics and marketing
• with a minor in hospitality technologies covering: electronic hotel distribution, permission marketing, co-creation, online consumer behaviour.
• Thesis title: “Personalisation by user profiling in travel planning services” Master of Arts Research Dissertation in collaboration with Expedia, UK.
• Graduated with Distinction Award.
Bachelor Of Business Administration In International Hotel Management 2000 — 2004
• Emphasis on enterprise development, HRM, F&B management, customer relationship management and marketing-communication.
• Research Dissertation focused on eCRM and permission-marketing.
Cooking for friends, graphical design, running, technology.
Graduated with Distinction Award - London Metropoliton University