
IT Services Management Professional
Chennai Area, India

IT Services Management Professional
Chennai Area, India
Experienced IT services management professional with experience in Information Security, IT Infrastructure Management and Technical Support Operations
Information Security, ISMS & ISO27001, IT Infrastructure Management and Technical Support Operations. [Certifications: SANS GIAC - GSEC; Certified Vulnerability Assessor (cVa), ITIL Foundation]
(Privately Held; Retail industry)
December 2005 — Present (4 years 4 months)
My work here includes:
Technology and Operations: RIM Service Delivery (Remote Infrastructure Management) and NOC management, Implementation of Information Security Projects and Internal IT infrastructure management.
Other areas: CISO for ISMS and a key Member of the Management Review Committee.
(Privately Held; 11-50 employees; Information Technology and Services industry)
April 2005 — November 2005 (8 months)
Head of Technology services and support operations.
(Privately Held; 11-50 employees; Information Technology and Services industry)
May 1999 — March 2005 (5 years 11 months)
Head of Support, Key Account Management, and Technology services.
(Privately Held; 11-50 employees; Marketing and Advertising industry)
September 1991 — May 1999 (7 years 9 months)
Started the career here as a support technician and grew to the level of heading the Customer Support Division.
DECE , Electronics & Communication , 1987 — 1990
Information Security, Technology Management, Technical Forums & Blogs, Reading fiction and sometimes non-fiction, Religion...
Greenpeace, SANS