
Austin, Texas Area

Austin, Texas Area
2009 - Present
Global Services Qualification Manager - ensure deals we pursue are fully understood prior to architect assignement,
Member of the International Institue of Business Analysis
Member of the Project Management Institute
2006 - 2009
IT Solution Architect, Deployment Program Manager, Supply Chain Manager
2000 - 2006:
Project Management Professional, 5 years of experience, Dell, Inc. Promoting organizational excellence and Project Management Methodologies. ISO 9000:2000 Auditor for Quality Management.
2003 - 2006
Aikido of Austin member and financial board member in 2004
1998 - 2000
Customer Service advocate, helped thousands of people enjoy purchases made from Dell.
SharePoint Consultant
Business Analysts
Project Management Institute - Project Management Professional (PMP)
ITIL V3 Foundation Certified - 2007
Business Process Improvement (Six-Sigma) saving thousands of dollars
ISO 9000:2000 and ISO Audit 9000:2000 Trained
(Public Company; DELL; Computer Hardware industry)
January 1998 — Present (11 years 11 months)
Intake Team - Responsible for oportunity qualification and assignment; SharePoint Consultant; Services Innovation explorer
Dell Managed Services / Business Services Group Project Manager. Responsible for process improvement, team communication, managing customer deployments, and working with customers to manage their IT infrastrucure. Specialized in Managed Print Services, reducing Printing costs for customers.
Deployment Project Manager and Project Team memeber for large complex deployments.
Field Services Project Manager
(Real Estate industry)
July 2006 — January 2009 (2 years 7 months)
(Sole Proprietorship; Myself Only; Food & Beverages industry)
January 2001 — May 2007 (6 years 5 months)
Selling the best roasted coffee on the web. I ran the entire operation from purchasing coffee, roasting coffee, web site design, marketing the site, shipping the coffee to customers.
2008 , Masters of Business Administration , 2005 — 2008
Business , E - Business , 2001 — 2005
Masters Certificate , of Project Management , 2002 — 2004
1993 — 1996
Project Management Institute - 2004
International Institute of Business Analisys - 2008
ToastMasters - 2000