
Innovation Consulting Professional
Greater Seattle Area

Innovation Consulting Professional
Greater Seattle Area
Braden Kelley, Founder of Business Strategy Innovation, has been advising companies on how to increase their revenue and cut their costs since 1996. He has maximized profits for companies in Japan, Germany, England, and the United States.
Strategic Innovation, Management Innovation, Product and Service Innovation, Business Process Re-engineering, Customer Relationship Programs, Program Management, Project Management
(Public Company; MSFT; Computer Software industry)
September 2003 — Present (6 years 4 months)
- Working as part of the Change Leadership Office leading a global business transformation
- Created global marketing strategies and programs for on-boarding and retaining Windows Live customers
- Managed Microsoft Advertising and Wunderman resources on a project portfolio to inform and engage customers through a program of dynamic newsletters, phone calls, and other content
- Analyzed Misys PLC's healthcare software development process and identified areas of opportunity for process and productivity improvement
- Led a change programme to improve Wunderman's relationship and revenues with Microsoft
- Led a global project on policy consolidation and business excellence for a $1 Billion business unit at Microsoft
- Organizational communication process strategy design and implementation
- Identified and led new revenue generation and cost reduction projects across Marketing, Sales, Operations and Finance
- Built online marketing and partnership strategies, and provided data consulting on advertising and site statistics for ROI
(Public Company; 1001-5000 employees; Medical Devices industry)
July 2003 — September 2003 (3 months)
- Created a global strategy for the future of customer instructions and performed financial calculations for its budgetary approval including: NPV, IRR, and Payback Period
- Analyzed customer instruction delivery across ten different country organizations in Eastern Europe, North America, and the European Union to identify best practices
- Modelled a system with input from Regulatory, Logistics, Marketing, and Support departments that will deliver instructions automatically to the customers when they need them, via the delivery method they desire
(Public Company; CA; Computer Software industry)
September 1999 — August 2002 (3 years )
- Led several consulting projects as a Project Manager, in a variety of sectors including: Retail, Telecommunications, Food Wholesaling, Publishing, Transportation, Real Estate, Military
- Managed a team of six subcontractors from different companies on a six month project that successfully prepared hundreds of critical business applications for integration with a new platform.
- Interviewed clients, gave presentations and demonstrations in partnership with the sales team to win new business.
- Worked with clients to optimize business operations while guiding the projects to successful completion on time and on budget.
(Public Company; 10,001 or more employees; Information Technology and Services industry)
November 1998 — September 1999 (11 months)
- Tasked by the President to lead an internal strategy team, to overcome management resistance, and provide recommendations on future business directions that were then implemented
- Collaborated with the executive team to select and implement a new expense reporting system, streamlining operations, and resulting in savings of $50,000 per year
- Planned and directed a mail system conversion for the company, designed training materials and led training sessions to ensure successful implementation in the face of resistance to change
(Public Company; 1001-5000 employees; symc; Computer Software industry)
November 1994 — October 1998 (4 years )
- Empowered by the CEO to lead a team of several managers and focus groups to complete a project that improved customer service and decreased customer calls
- Designed the company's first-ever web-based customer service and technical support systems in French, Dutch, German, and Italian, improving the service level while saving the company $1.1 million (first year)
- Trained and managed the development of junior employees and served as a relief supervisor
MBA , Innovation , 2002 — 2004
BS , Finance and Management , September 1990 — December 1993
Innovation, family, basketball, and serving the greater good
LBS
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