Arnaud Bonneville

Arnaud Bonneville

IT Program Manager & Consultant - ITSM, Process improvement, Outsourcing

Paris Area, France

Current
  • Consultant and Project Manager at Baccou Bonneville Consultants
Past
  • Associate Director at Séa Informatique
Education
  • Institut d'Administration des Entreprises
  • Institut d'Etudes politiques de Strasbourg
Connections
28 connections
Industry
Information Technology and Services
Websites

Arnaud Bonneville’s Summary

I've been the Associate Director of Baccou Bonneville since its foundation in 1995. I have been ITIL v2/v3 certified and obtained the PMP Certification in 2005 (Professional Project Manager).

I have developed a strong expertise in the following domains: Architecture & Urbanization (organization of information systems), Process improvement (IT Service Management - ITIL, project methodologies definition) and Outsourcing.

I'm specialized in IT Project Management and consulting missions, in complex multinational environments.

Arnaud Bonneville’s Specialties:

Information systems audit, Business requirements definition and supplier selection, Information systems architecture, IT information systems, Data modeling, ITIL - IT Service Management process improvement, IT Configuration Management and CMDB implementation, Project methodologies setup, IT services outsourcing, general project management


Arnaud Bonneville’s Experience

  • Consultant and Project Manager

    Baccou Bonneville Consultants

    (Information Technology and Services industry)

    May 2000Present (9 years 3 months)

    During the eight nine years, I have specialized myself in IT Project Management, for Architecture, Outsourcing and Process Improvement domains.

    My recent projects:
    2009 - Help Desk improvement program
    2007..2008 - ITSM Convergence projects
    2006 - Selection of a new tool for IT Service Management
    2005..2006 - IT Configuration Management and CMDB implementation project
    2003..2004 - European massive PC replacement program
    2002..2003 - Asset Management project
    2001..2002 - Employee Self Service tool implementation for IT Requests
    2000 - Improvement of IT distribution channels and lead-times

  • Associate Director

    Séa Informatique

    (Privately Held; 1-10 employees; Information Technology and Services industry)

    August 1995April 2000 (4 years 9 months)

    Associate director of a local IT Service company, business focused on Small and Medium Business
    - General management
    - Training (Office systems, development tools)
    - Software development
    - Network engineering
    - Project Management


Arnaud Bonneville’s Education

  • Institut d'Administration des Entreprises

    MBA , Business Administration , 19961998

  • Institut d'Etudes politiques de Strasbourg

    Economics & Finance 19921996


Additional Information

Arnaud Bonneville’s Websites:


Arnaud Bonneville’s Contact Settings

Interested In:

  • consulting offers
  • new ventures
  • job inquiries
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

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