
Managing Partner @de Innovatie
Argentina

Managing Partner @de Innovatie
Argentina
Service management consultant, focused on management 2.0 initiatives, service quality and organizational change. Strong experience in Banking and Telecommunications.
Service management and strategy. IT governance and service transformation, ITIL, Organizational change, Project management, Process reengineering, Shared services and outsourcing.
(Information Technology and Services industry)
January 2007 — Present (3 years )
I'm founder and managing partner for 'de Innovatie'. Currently focusing on web 2.0 corporate initiatives, I'm also responsible for business development and consulting activities regarding IT service innovation management under ITIL / ISO 20000, CMMI and COBIT.
(Public Company; IBM; Information Technology and Services industry)
September 1999 — December 2006 (7 years 4 months)
Service management consulting, including LoB planning and development for Spanish South America. Responsible for service delivery teams.
(Privately Held; 1001-5000 employees; Banking industry)
January 1996 — September 1998 (2 years 9 months)
Partial , Economics , 1996 — 2002
Partial , Epistemology , 1994 — 2000