Chris Funderburg

Current

Head of Infrastructure Research and Development at SpinVox

Past

Infrastructure and Deployment Manager at SpinVox
IT Operations Testing and Release Manager at SpinVox
Senior Systems Administrator at Carefone Services

Consultant Developer at Funderburg Ltd
Senior Systems Developer / Informix DBA at The Chase Manhattan Bank
Aircraft Armament Systems Specialist at USAF

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3 more...

Education

Texas State Technical College

Recommended

4 people have recommended Chris

Connections

149 connections

Industry

Telecommunications

Websites

My Blog

Chris Funderburg’s Summary

Technical I.T./Infrastructure Manager with 12 years experience in various industries including finance, telecoms and software development/services. 8 Years experience managing both senior and junior engineers of multiple disciplines. Excellent interpersonal and communication skills at all levels with a hands on approach to problem solving.

Very much enjoying the challenge of a hands on technical management role and see this as a space I'm going to stay in for the medium term future.... In a previous roles I was (and occasionally still am) a Linux, Unix, and Microsoft Windows Systems Administrator with 12 years experience as sole or member administrator.

I have extensive experience with database administration of IBM Informix and MySQL, Informix 4GL development, and web development (HTML and PHP).

Chris Funderburg’s Specialties:

Testing, Release, QA, UAT, Linux, Unix, MacOS, and Microsoft Windows systems administration in academic and commercial settings. PCs and PC-clusters; Linux (RedHat, Fedora, Suse, Kubuntu), MacOS/X 10, Windows 98/2000/XP/Vista/7, SunOS/Solaris/Open Solaris, AIX ; DNS, HTTP/HTML, PHP, MRTG, NIS, NNTP, Samba, SMTP/IMAP/POP3, SSH, TCP/IP, X11; Cluster-computing software; Active Directory; Microsoft Exchange

Chris Funderburg’s Experience

Head of Infrastructure Research and Development

SpinVox

(Privately Held; Telecommunications industry)

October 2009 — Present (3 months)

• Research & Development of the existing Infrastructure platform with regards to optimisation.
• Research & Development of a future Infrastructure platform with regards to capacity, stability operational management, operational cost.
• A requirement to perform 4th Line operational support along with documentation and training of 3rd line process and procedure.
• Security analysis of 3rd party vendors and suppliers.
• Assisting the head of information security with preparation for continuing ISO 270001 audits.
• Reduction of Cost of Good Sold (COGS): responsible for delivery a COGS saving for operational infrastructure efficiency.
Infrastructure and Deployment Manager

SpinVox

(Privately Held; Telecommunications industry)

June 2008 — October 2009 (1 year 5 months)

In this role I managed 6 system administrators, 2 storage managers, and 3 Informix DBAs, the release manager, and also the testing manager.

My duties were:

• Management of the Infrastructure, Release, and Testing Teams, comprising of four system administrators, two storage engineers, three release engineers, and six software testers.
• Assisting in achieving certification for ISO/IEC 27001 processes and ISO 9001 standards.
• Monitoring of servers, addressing any issues raised and ensuring that SLAs are met
• Pro-active maintenance of servers and supporting infrastructure.
• Management of end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance.
• Participation in and supporting capacity planning for systems and software in conjunction with end-users and department managers.
• Coordination with end-users and other IT infrastructure groups to implement server systems that utilize industry best practices to meet corporate objectives.
• Deployment of servers and other related devices in data centres.
• Perform and test routine system backups and restores.
• Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers. Escalate incidents as necessary.
• Support application development teams throughout project lifecycles.
• Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.
• Create required reports in response to business user needs.
• Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use.
• Manage and/or provide guidance to junior members of the team in accordance with set quarterly objectives and end-of-quarter reviews.
IT Operations Testing and Release Manager

SpinVox

(Privately Held; Telecommunications industry)

December 2005 — June 2008 (2 years 7 months)

My primary role is managing a team of two system administrators and ten software testers. I'm responsible for:

• Management of the internal testing team and release engineering team plus an offshore testing resource.
• Daily meetings with senior management to schedule releases throughout the organisation.
• Ensuring the ITIL based Change Control Process is followed throughout the software development, testing, and release process. This included meeting twice weekly with the Change Control Board (CCB).
• Planning, scripting and execution of functional, component, integration, system, and UAT tests based on business and technical requirements.
• Documentation of test cases and results for the full life cycle.
• The deployment of systems software from the development team to our testing environment (on 16 virtual Vmware servers).
• The deployment of systems software to the live environment (120 individual servers in a fully redundant and load balanced environment across three sites supporting up to 3,000,000 voice messages a day.
• 3rd line applications support of software.
• Installation and Maintenance of the primary operational and development tools including: The CVS, RCS, and Subversion source code repositories, Bugzilla, OTRS (A ticketing system) and Nagios (our software monitoring system).
• Assisted with the transition from Bugzilla to Jira
Senior Systems Administrator

Carefone Services

(Privately Held; Telecommunications industry)

December 1999 — December 2005 (6 years 1 month)

I managed a team responsible for the technical implementation and support of internal hardware and software products in the UK, France, Germany, South Africa and Australia. I established policies for server deployments, maintenance, and security. I performed day-to-day maintenance and release of server, workstation, and network equipment for internal and product related infrastructure. I ensured compliance with SLA’s and performance standards through product benchmarking and proactive monitoring.

My specific duties included:

• Planning and scheduling the daily activities of a team of four.
• Liaising with board level senior management, the IT development team, project management and both suppliers and clients to determine ongoing requirements and future direction.
• Release and Testing of both new and updated software components.
• Configuration of DNS in both local and internet environments.
• TCP/IP network configuration.
• Scripting of administration tasks (Shell, Perl, and Awk).
• Ensuring interoperation of Microsoft Windows Clients with Unix and Linux systems.
• Fault Diagnosis of both hardware and software.
• Support of Microsoft Exchange 2003 and the associated Active Directory.
• Managing and maintaining disk storage with RAID management.
• Setup and configuration of web technologies, including Apache, IIS, Perl, ASP, HTML, PHP, MySQL, and SQL Server.
• Installation and ongoing support of all IT infrastructure.
• Database Administration of MySQL and Informix Online.
• Design and programming (Informix 4GL) mobile provisioning interfaces to Vodafone, O2 and T-Mobile.
Consultant Developer

Funderburg Ltd

(Information Technology and Services industry)

June 1998 — December 1999 (1 year 7 months)

I was a contract Informix 4GL Programmer. During this time I worked with Davy Stockbrokers, United Gas, and Informix Ltd (who subcontracted me to Londis and Bull Information Systems.
Senior Systems Developer / Informix DBA

The Chase Manhattan Bank

(Public Company; 10,001 or more employees; JPM; Banking industry)

May 1997 — June 1998 (1 year 2 months)

I assisted in the development and support of the Global Investment Manager (GIM II) for Chase Manhattan Bank.

My responsibilities included:

• All phases of Installation, modification, support, maintenance, and documentation of investment management systems and related systems software to ensure an effective operating environment
• Performance tuning and design of the GIM II On-line database, specifically, the general database parameters, and the locking methods
• Development and Support of, a 4GL direct reporting system for the Securities and Futures Authority, a 4GL request system for retrieval of Bloomberg stock prices, and a nightly batch process that was designed to update stock prices and exchange rates
Aircraft Armament Systems Specialist

USAF

(Government Agency; Military industry)

1992 — 1996 (4 years )

I was based at RAF Upper Heyford in the UK, Pope Air Force Base in North Carolina, and "somewhere in Saudi Arabia". ;-)

My duties included:

* Loading and unloading of nuclear and nonnuclear munitions, explosives, and propellant devices on aircraft.

* Managing, controlling, maintaining, and installing aircraft bomb, rocket, and missile release, launch, suspension, and monitor systems; guns and gun mounts; and related munitions handing, loading, and test equipment.