Bob Brumm

Current

• President at The Positive Perspective
• Sr. Systems Programmer at Tampa Electric

Past

• Telecom Analyst at Bankers Insurance Group
• Field Service Technician at Nortel

Education

• Lawrence Technological University

Recommended

7 people have recommended Bob

Connections

89 connections

Industry

Professional Training & Coaching

Websites

• My Website
• My Company

Bob Brumm’s Summary

Bob Brumm is a Professional Speaker, Author & Encouragement Engineer serving corporate, charitable, collegiate, sales and youth organizations with encouraging presentations on the value of customer care, new technology integration, the power of knowledge, money saving strategies and personal marketing. Bob is a top selling author of “Do You Have Money To Burn?” and his strategies have taught hundreds of people how to save over $500 a month.

Bob has been a guest on nationally recognized shows such as Mornings with Lorri & Larry on Family Net radio, WILX News in Lansing Michigan, Success Made Simple in Tampa Florida, TheAuthorsShow.com, YearToSuccess.com and quoted in publications such as ComputerWorld and TheStreet.com regarding his encouraging money saving and customer building strategies. With his diverse background in Accounting, IT/Telecommunications and as a husband and father of three boys, Bob can relate to many audiences and has presented positive, encouraging messages for many organizations.. As a direct result, Bob has been recognized for encouraging work efforts that have led to both time and money savings for many groups.

Bob has had the opportunity to share his skill, knowledge and energetic perspective about the value of customer care, new technology integration, the power of knowledge, money saving strategies and personal marketing with many organizations such as: Frost & Sullivan, First Energy, IMCCA, INTEROP, International Nortel Networks Meridian Users Group conference (INNMUG), The Institute of Internal Auditors, Rehabilicare, MetLife, The University of Tampa, The Tampa Tribune, Tampa Electric, TECO Energy, Tandberg, Pinellas County Schools, PitchFreeRealEstate.com, Price Waterhouse Coopers.

Bob Brumm’s Specialties:

Encouragement, Communication skill building, Customer CARE, Money Saving Strategies, Customer Service, Customer Focus, Goal setting, Personal Marketing, New Technology integration.

Bob Brumm’s Experience

• President

  The Positive Perspective

  (Public Company; 1001-5000 employees; TE; Utilities industry)

  August 2005 — Present (4 years)

  The Positive Perspective is the public speaking business of Bob Brumm. My purpose is to escalate knowledge, convey opportunity awareness and encouragement that empowers all audiences and individuals globally to rise to any challenge.
  
  Clients have said:
  
  "If you are seeking a person who is futuristic, focused and a postive achiever, Bob is your man".
  
  "Great presenter.. believable and enthusiastic!
  
  I guide audiences to their true potential with energetic, motivational presentations that include:
  
  * Money saving strategies that disclose how to save over $500 a month.
  * Customer focus presentations that guide your staff to Create A
  Remarkable Experience (CARE).
  * Life Choice/Goal setting & Peak Performance presentations that show the high value of proper attitude, goal setting and good life choices.
  * Communication/presentation skill enhancement sessions that reveal key leadership talents to increase sales, motivate your teams or relay vital information.

• Sr. Systems Programmer

  Tampa Electric

  (Public Company; 1001-5000 employees; TE; Utilities industry)

  August 1998 — Present (11 years)

  • Provide planning, troubleshooting and application support for Nortel
  Symposium Call Center Server, Nortel CallPilot voice mail, IVR and
  other integrated peripheral applications for Windows environment.
  * Prescribe and publish technical information to train other systems
  programmers on supported systems.
  • Procure, engineer, and install Tandberg Video Infrastructure
  equipment, as well as Cisco Voice over IP solutions
  and voice enabled routing with Nortel PBX systems for regional WAN
  connected Call Centers.
  • Train administrative staff on Tandberg video conferencing scheduling
  software and the functionality of Tandberg video conferencing
  equipment.

• Telecom Analyst

  Bankers Insurance Group

  (Privately Held; 51-200 employees; Insurance industry)

  February 1996 — August 1998 (2 years 7 months)

  • Performed engineering and project management activities for Meridian
  telephone systems (Option 81, 21, and 11) that serviced 970 users
  and completed all telephone additions, moves, and changes utilizing
  Meridian M.A.T. software.
  • Generated and studied system traffic reports to maintain appropriate
  service levels of P.02 and recommended additional trunks and lines as
  required.
  • Maintained daily, weekly, and monthly phone reports for 31 ACD
  Supervisors.
  • Responded to complex, technical problems such as trunk and route
  building, coordinated dialing plan issues, and ensured proper feature
  functionality.
  • Established and supported computer and telephone solutions for FAX
  and remote telecommuting solutions such as ISDN WAN connectivity
  for remote users.

• Field Service Technician

  Nortel

  (Public Company; 10,001 or more employees; NT; Telecommunications industry)

  May 1993 — January 1996 (2 years 9 months)

  • Performed commissioning testing on Home Location Register (HLR)
  & Mobile-Service Switching Center (MSC) Telecommunications
  Equipment; Mini-BTS (Base Transceiver Station) training equipment;
  and, Base Station Controller (BSC) equipment.
  • Researched/analyzed technical field needs, applied new
  procedures to ensure overall customer satisfaction
  • Performed in process/final internal quality audits for Ameritech
  Switching Offices ranging from 11,000 to 75,000 lines; Northern
  Telecom Installation internal final quality audits for switching offices in
  Ill, IN & MI with Northern Telecom corporate auditor for
  cost & inventory controlling purposes.
  • Updated Isolated System Grounding & performed internal quality
  workmanship audits.
  • Managed technical staff of four, delegated work assignments,
  maintained inventory control for quality switch installations, ensured
  compliance with Northern Telecom and Ameritech customer
  satisfaction standards.

Bob Brumm’s Education

• Lawrence Technological University

  BSBA , Business Accounting , 1987 — 1991

  Activities and Societies:

  President of Association of Collegiate Entrepreneurs while attending Lawrence Tech..

Additional Information

Bob Brumm’s Websites:

• My Website
• My Company

Bob Brumm’s Interests:

Management training, Motivational presentations, Communications skill building, Personal Coaching, Personal money managment, video conferencing technology

Bob Brumm’s Groups:

Toastmasters, Del McNeal presentation class & TBBJ networking sessions

•    IT Specialist (20,000+ Information Technology Professionals)
•    Professional Speakers and Seminar Leaders
•    Tampa Bay Business Group
•    Interop - The Leading Global Business Technology Event
•    SpeakerMatch
•    Tampa Area Business Leadership Alliance
•    Linked by Tampa Bay / Orlando
•    TechDemand > Tampa Bay
•    TBTF - Tampa Bay Technology Forum
•    The Wealth Building Annex
•    Tampa Sales Professionals
•    Need A Speaker / Be A Speaker
•    Tampa Bay Business Network
•    Free Networking Intl'
•    Executive Insight Today

Bob Brumm’s Honors:

Provided over 60 presentations to local colleges, business and civic organizations.
Published author of Money Saving strategy book.
Tandberg Video Conferencing Certifications received in 2007 - TCTE & TCTS

Bob Brumm’s Contact Settings

Interested In:

• career opportunities
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch