Bob Bland, MPA

Current

Organizational Development Manager at City of Carrollton

Past

Staff Training Coordinator at UNT Health Science Center
Director of Corporate Training & Communication at BSM Financial, L.P.
Training & Education Manager at BancTec (Computer & Network Services)

Human Resources & Training Supervisor at BancTec (Call Center Operations)
Personnel Analyst (HR Dept.) at City of Arlington

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2 more...

Education

University of North Texas
Texas State University-San Marcos
San Marcos High School

Goodnight Jr. High School
Lamar Middle School
Travis Elementary School

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3 more...

Recommended

2 people have recommended Bob

Connections

288 connections

Industry

Government Administration

Websites

Bob Bland, MPA’s Summary

Organizational Development Manager with nine years of professional/corporate training experience in both the public and private sectors.

Bob Bland, MPA’s Specialties:

• More than 11 years of experience dealing with all aspects of human resources at the management level, including training; recruiting; interviewing; hiring; EEOC compliance; workers’ compensation; payroll; employee relations; benefits; and the formation, implementation, and enforcement of policies.

• More than 12 years of website and desktop publishing experience, including the authoring, editing and layout of corporate webpages, newsletters, training manuals and other official documents.

Bob Bland, MPA’s Experience

Organizational Development Manager

City of Carrollton

(Government Agency; 501-1000 employees; Government Administration industry)

June 2008 — Present (1 year 6 months)
Staff Training Coordinator

UNT Health Science Center

(Educational Institution; 1001-5000 employees; Higher Education industry)

November 2007 — June 2008 (8 months)
Director of Corporate Training & Communication

BSM Financial, L.P.

(Privately Held; 201-500 employees; Financial Services industry)

November 2005 — June 2007 (1 year 8 months)

• Conceived and built “BSM University” multi-mode corporate training system.
• Developed, conducted and tracked the completion of live instructor-led training programs, such as Corporate Overview and various other internal system classes.
• Developed, implemented and tracked the completion of self-paced online training programs, such as Workplace Harassment, New Hire Orientation, Fraud Identification/Prevention and Microsoft Outlook.
• Designed and maintained the corporate training webpage.
• Edited and published the monthly corporate newsletter.
• Edited and published the monthly training bulletin.
Training & Education Manager

BancTec (Computer & Network Services)

(Privately Held; 1001-5000 employees; Computer & Network Security industry)

July 2001 — November 2005 (4 years 5 months)

• Managed and forecasted a nearly half-million dollar annual corporate training and education budget.
• Administered certification programs such as Dell, Compaq, HP, Galileo, State Farm, Xerox, and Lexmark, among others.
• Developed and implemented training programs such as sexual harassment, workplace/driving safety, and customer sensitivity.
• Designed and maintained the corporate training webpage.
• Edited and published the quarterly corporate newsletter.
Human Resources & Training Supervisor

BancTec (Call Center Operations)

(Privately Held; 1001-5000 employees; Computer & Network Security industry)

June 1999 — July 2001 (2 years 2 months)

• Recruited, interviewed, screened, and hired all employees for the corporate call center when customer service or technical support positions needed to be filled.
• Administered all call center training programs, including customer service skills and use of SAP for service call management.
• Developed and implemented call center personnel database, and also maintained all internal personnel files and records.
• Created, designed, & maintained the corporate call center webpage.
Personnel Analyst (HR Dept.)

City of Arlington

(Government Agency; 1001-5000 employees; Government Administration industry)

January 1996 — June 1999 (3 years 6 months)

• Reviewed legislation to ensure compliance with Federal and State law.
• Compiled personnel data and statistics to publish quarterly employee relations report used to ensure compliance with EEOC requirements.
• Assisted in the review and revision of organizational policies.
• Conducted exit interviews with all departing employees.
• Responded to media requests for public personnel information.

Bob Bland, MPA’s Education

University of North Texas

M.P.A. , Public Administration , 1994 — 1996

Activities and Societies:

Hatton W. Sumners Fellow
Texas State University-San Marcos

B.A. , Political Science, Journalism , 1984 — 1989

Activities and Societies:

Sigma Phi Epsilon, The University Star
San Marcos High School

1980 — 1984
Goodnight Jr. High School

1978 — 1980

Activities and Societies:

Basketball Team
Lamar Middle School

1977 — 1978
Travis Elementary School

1973 — 1977