Barney Duffy

Current

Solutions Consultant at Proximity Communications

Past

Solutions Consultant at a&o
Sales Engineer at Nortel (Periphonics)
Technical Consultant at Ericsson

Systems Development Manager at Siemens (GPT and Plessey)
PABX Installation Engineer at British Telecomm Northern Ireland

see less...

2 more...

Education

The Open University
The Open University
The Open University

College of Technology
College of Technology

see less...

2 more...

Recommended

11 people have recommended Barney

Connections

424 connections

Industry

Telecommunications

Websites

Barney Duffy’s Summary

An experienced professional with the ability to operate in both the sales and technical management arenas. Focused on customer satisfaction with the ability to translate the introduction of technology change into business process and ROI benefits.

Self motivated with excellent communication skills, and a proactive attitude towards problem identification and solution resolution. A proven track record of improving products and services through cutting edge design.

Excellant understanding of the communications market place, and a clear vision of where technology changes can be applied to benefit or improve customers business environment.

Barney Duffy’s Specialties:

Enterprise
Network Convergence & Contact Centre design including SIP based systems. Customer profiling strategies. Deployment of Network & Contact Centre Applications, Systems integration, & Automation.

Converged Network & Contact Centre, using technologies such as SOA, CTI, CRM, IVR, SIP, VR, Unified Comms, including Microsoft OCS, & Exchange 2007 UM, Fixed Mobile Convergence.

Public
Wirless and Wireline experience in Value Added Services and Network Applications

Barney Duffy’s Experience

Solutions Consultant

Proximity Communications

(Telecommunications industry)

May 2008 — Present (1 year 8 months)

Solutions Consultant designing Unified Communications Solutions, & specialising on Contact Centre Design and Automation.
Solutions Consultant

a&o

(Public Company; 1001-5000 employees; Information Technology and Services industry)

June 2007 — May 2008 (1 year )

Solutions Consultant Specialsing in Unified Communications
Sales Engineer

Nortel (Periphonics)

(Public Company; 10,001 or more employees; NT; Telecommunications industry)

July 1999 — June 2007 (8 years )

Multimedia Applications. Speech Recognitian, Contact Centre integration and design, Using technologies such as VOIP, SIP, IVR and CTI
Technical Consultant

Ericsson

(Public Company; 10,001 or more employees; Telecommunications industry)

January 1999 — June 1999 (6 months)

Technical Consultant for Voice Networks
Systems Development Manager

Siemens (GPT and Plessey)

(Telecommunications industry)

February 1987 — January 1999 (12 years )

Designed, and managed the Services Bureau for Siemens. Included responsability for commercial pricing, service delivery, software and service development.
PABX Installation Engineer

British Telecomm Northern Ireland

(Telecommunications industry)

1974 — 1987 (13 years )

Acting Supervisor for PABX installation

Barney Duffy’s Education

The Open University

BSC Honours , Information and Communication Technologies , 1987 — 2010 (expected)

I have enough Units covered to collect a University degree already, however I am working towards a specific qualification, which is recognised by the BCS. This will give me Chartered Engineer Status Currently 390 points
The Open University

Diploma , Information Technology (DIP IT) , 2007 — 2009
The Open University

Certificate , Information Technology and Computing (Cert ITC) , 2007 — 2009
College of Technology

City and Guilds , Radio Communications , 1983 — 1984
College of Technology

BTEC , Telecommunications , 1979 — 1982

Level 4