
Product Manager at LexisNexis
Provo, Utah Area

Product Manager at LexisNexis
Provo, Utah Area
25 plus years of progressively responsible experience in Product Management, Software Design, Computer Information Systems, User Interface Design, Software Support, General Management and Advertising.
Assets include a breadth of experience encompassing business operations, business analysis, systems analysis, quality assurance, and project and product management.
Talents include product analysis, technical writing, strong organization and problem solving skills with the ability to find the root of the problem and design and implement solutions.
Product plan definition, vision and scope, feature and function design, use case and requirements elicitation, data flow, and software requirement specification documentation.
Business analysis, work flow redesign, efficiency modeling, and contextual inquiry
- Customer facing negotioations, problem solving, requirements gathering, and scope of work documentation
- Graphic design, product photography, web design and user interface design
- Project management, tracking, scheduling, conflict resolution and negotiation
- New product and patch release requirements
- Team management; ability motivate, empower, and succeed
- Print advertising layout and design
- Contract negotiation
(Public Company; RUK; Information Technology and Services industry)
September 1998 — Present (11 years 3 months)
As part of an background screening industry focused team, I contribute to the creation and deployment of technology based products.
(Computer Software industry)
April 1990 — September 1998 (8 years 6 months)
Train and support corporate large accounts and in-house support technicians for all WordPerfect Suite products. Key responsibilities included writing training manuals and creating technical support training documentation. I trained and led the training staff during our annual on-site training conferences for our largest corporate accounts. I co-authored four training manuals consisting of over 2000 pages of technical training documentation covering the Corel WordPerfect Suite applications.
During this time I also held management and non-management positions including:
Novell/Corel – Support Team Manager
Novell – Graphics Team Mentor
WordPerfect – Resource Help Desk Technician
(Entertainment industry)
June 1984 — October 1989 (5 years 5 months)
Responsible for designing, creating, and managing daily advertising in 36 daily and weekly publications for the largest movie theater chain in Southern California, including but not limited to the Los Angeles Times, Orange County Register and San Diego Union Tribune. Responsibilities included managing a 5 million dollar annual advertising budget, and accounts payable and receivable. During this time I created and managed Edwards Advertising Agency work directly with Movie Studios to place co-op advertising in major CA markets creating a new source of revenue for the theater chain. It was my responsibility to negotiate contract terms, annual newspaper contracts, and create daily advertising in over 20 California markets.
BSIT , Information Technilogy/Web Management , 2003 — 2007
GPA 3.96, Graduated with Honors
BA Communications , Film and Television Broadcasting , 1979 — 1994
Graphic design, photography, and web development.
AIPMM: Associate of International Product Marketing and Product Management
Silver Beaver, Boy Scouts of America
Eagle Scout, Boy Scouts of America
CPM, Certified Product Manager AIPMM