
Sales Engineer at Parallels, Inc.
Washington D.C. Metro Area

Sales Engineer at Parallels, Inc.
Washington D.C. Metro Area
I know the following things:
- C, Java, Perl, PHP (Object-Oriented), Regular Expressions
- CSS, JavaScript, XHTML
- MySQL, PostgreSQL
- Cyrus-IMAP, PostFix, Sendmail
- Memcache (memcached + PECL/PHP5 client API)
- Asterisk using SIP/IAX & Polycom IP430s
- Parallels Desktop, Workstation, Server
- Parallels Virtuozzo, OpenVZ
- Microsoft IIS / Lighttpd / Apache httpd
- Windows, Linux, Mac
Using what I know, I sell appropriate solutions.
:-)
jack-of-all-trades
(Privately Held; Computer Software industry)
January 2008 — Present (1 year 7 months)
Sales Engineer
(Aug '08 - Present):
-- Support sales team to drive the sales of Parallels products and services and develop relationships with Customers from a technical perspective.
-- Perform needs analysis for qualified sales opportunities. Create technical requirements documentation for the implementation and integration of the Parallels products in the customer environments.
-- Attend customers and prospects meetings and respond to customers' technology-related questions, assess customers' needs, and make recommendations on the best product configuration/integration.
-- Interface closely with Product Management and product engineering within Parallels and provide feedback on competitive trends, market shifts, and customers' needs to ensure that Parallels continues to produce products and services that match the changing market.
Software Engineer
(Jan '08 - Aug '08):
-- Functioned as a Software Engineer performing core development on the (PHP-based) ModernBill business automation / billing platform
-- Daily focuses included increasing the stability and scalability of ModernBill platform, identifying and addressing security concerns, etc.
-- Developed integrations with various registrar, gateway, and panel APIs (eNom, PayFlowPro, PSiGate, Sage Gateway, etc.)
-- Worked closely with ModernBill professional services team to address custom development projects requested by customers
-- Ancillary duties included maintenance of company HTTP, SVN, and PBX servers; as well as work on development-level support inquiries
(Computer Software industry)
October 2007 — January 2008 (4 months)
-- Company was acquired by Parallels, Inc. in January 2008
-- Provided support for the company's flagship product: ModernBill
(Public Company; 10,001 or more employees; OMX; Retail industry)
October 2005 — October 2007 (2 years 1 month)
-- Provided pre- and post-sale consultation / support to mid-sized commercial customers
-- Developed relationships with current and potential vendors
-- Coordinated customer orders between accounts managers, the customer, production teams, and third-party vendors
-- Demonstrated “customer-first” thinking through making sure that customers needs and expectations were carefully understood and met
-- Gained intricate understanding of business-to-business sales
alphabetizing things, asterisk pbx, databases, graphic design, journalism, marketing, optimizing, programming, sales, server administration, traveling, virtualization, web design, writing
Intel Excellence in Computer Science Award
-> Louisville Regional Science Fair, 2004
2nd Place - Computer Science Knowledge
-> Future Business Leaders of America, State Conference, 2004
1st Place - News Writing, 1st Place - Opinion Writing
-> Kentucky High School Journalism Association, 2006
Published Critique
-> The New Republic, 2006
Published Article
-> BlueGrassReport.org, 2006