
Visionary Entrepreneur and Humble Public Servant
Ontario, Canada

Visionary Entrepreneur and Humble Public Servant
Ontario, Canada
(Apparel & Fashion industry)
May 2009 — Present (7 months)
This will be updated A.S.A.P.
(Government Agency; Gambling & Casinos industry)
June 2000 — Present (9 years 6 months)
Strictly adhering to policies and procedures in order to maintain the security of company assets.
Promoting and maintaining the highest caliber guest service.
Working with currency in a team-based, surveyed environment.
Correctly processing assets to ensure accuracy.
Detection and identification of counterfeit.
Efficient and accurate completion of all daily paperwork.
Extensive use of a multitude of currency-processing and coin-processing equipment and computer work, including the 3 differing count programs and software driven multi-pocket sorters.
Microsoft Office (Excel & Word) and Microsoft Windows (2000 & XP Professional)
(Government Agency; Gambling & Casinos industry)
September 2000 — January 2003 (2 years 5 months)
Strictly adhering to policies and procedures in order to maintain the security of company assets.
Ensuring all team members follow company policies and procedures.
Supervision and motivation of team members.
Accurate accounting and reporting of all assets processed in the count areas.
Efficient and accurate completion of daily paperwork.
Staff training on a multitude of currency-processing and coin-processing equipment.
Extensive use of Microsoft Office (Excel & Word) and Microsoft Windows (2000 & XP Professional)
(Public Company; Financial Services industry)
January 1992 — June 2000 (8 years 6 months)
Working with the public involving private and sensitive financial matters.
Adhering to precise customer service standards.
Supervising and controlling flow of store cash, accepting cash deliveries and preparing deposits.
Chargeback tracking and collection.
Daily accounting of cash holdings, money orders, blank drafts, cheque deposits and other assets.
Correctly processing clients to ensure identity and solvency.
New employee training using textbooks, role-playing and testing in a classroom environment.
Training facilitator and project lead in national franchise openings.
Extensive new employee computer training, including the point of sale system, Western Union, electronic bill payment, electronic taxes submission, software & hardware problem solving and much data entry.
Extensive use of Microsoft Office (Excel & Word) 97 & 2000 as well as LotusSmartSuite (96, 97 & 98) and Microsoft Windows (3.1 & XP) Microsoft DOS, Corel WordPerfect (6 & 7) and Norton PC Anywhere.
General network administration and inter-provincial tech support for five franchises.