Bill Gaffney

Current

Partner at Amaxa Group
Partner at Amaxa Group

Past

Director of Bus. Dev/Training at Sorrell Search
VP Search at Teknon
Account manager at MCI

Account Manager at NCR
General manager at Red Lobster

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Recommended

39 people have recommended Bill

Connections

500+ connections

Industry

Staffing and Recruiting

Websites

My Company

Bill Gaffney’s Summary

Bill Gaffney is a proven sales and operations manager with over 30 years in corporate America. He has been recruiting since 1990 with a focus in the call center and telecommunications industries. Bill has been doing career coaching since 2002.

His search work has included sales and marketing executives, operations’ executives and sales and marketing professionals. With Amaxa Group, Bill is focused on searches within the telecommunications, BPO and software sectors as well as call center operations’ executives in Fortune 5000 companies.

With Amaxa Group Bill also does an extensive amount of career coaching with mid- level managers up through executives. His focus is in career planning, career mapping and career transition. His clients choose Bill because of his pragmatic approach and abilities to get to and focus on the issues.

Bill’s background includes 20+ years in the telecommunications’ industry where he was a top sales performer with NCR and MCI. Bill was involved with sales of many sophisticated applications to call centers, including hardware, software and networks. He also has assisted in the start up of two companies and a new division of a Fortune 500 firm.

In addition Bill is a trainer within the recruiting industry and a frequent magazine contributor to the recruiting, career development and call center industries. His weekly column, Ask Amaxa, appears in a number of networking newsletters, industry newsletters and on Career Crossroads. Bill is a CPC, the recruiting industry’s top certification, and a member of the International Coach Federation and International Association of Coaches.

Bill Gaffney’s Specialties:

Executive Recruiting, Career Coaching, Career Planning, Job Transition, Executive Coaching, Outsourcing, Call Center, CRM, Customer Relationship Management, CTI, Software Sales, Product Management, Product Marketing, Telecommunications,

Bill Gaffney’s Experience

Partner

Amaxa Group

(Privately Held; Staffing and Recruiting industry)

July 2002 — Present (7 years 1 month)

Executive Recruiting within the telecommunications, CRM software and CRM industries with a focus on sales, product marketing, product management, call center operations through VP level.

Career Coach

937-567-5267
Partner

Amaxa Group

(Privately Held; 1-10 employees; Professional Training & Coaching industry)

July 2002 — Present (7 years 1 month)

Career Coaching that includes career planning, career development, job transition
Director of Bus. Dev/Training

Sorrell Search

(Staffing and Recruiting industry)

November 2005 — December 2007 (2 years 2 months)
VP Search

Teknon

(Privately Held; Staffing and Recruiting industry)

January 1994 — April 2001 (7 years 4 months)

Recruiter
Account manager

MCI

(Public Company; 10,001 or more employees; Telecommunications industry)

February 1985 — August 1990 (5 years 7 months)
Account Manager

NCR

(Public Company; 10,001 or more employees; Computer Hardware industry)

July 1983 — January 1985 (1 year 7 months)
General manager

Red Lobster

(Public Company; Restaurants industry)

March 1974 — March 1982 (8 years 1 month)