Government Services Manager
Louisville, Kentucky Area
Government Services Manager
Louisville, Kentucky Area
Project Management Professional (PMP)
Court Case Management Systems Implementation
(Privately Held; 11-50 employees; Information Technology and Services industry)
March 2005 — Present (3 years 8 months)
Project coordinator for the City of Atlanta Capital Projects Officer (CPO), Developed and maintained a capital projects portfolio. The 9 month project included the identification, definition, schedule, budget and recommendations for current, future and potential capital improvement projects totaling over $100,000,000.
Project business analyst for a six-month long $1,700,000 City of Atlanta Department of Watershed Management (DWM) Operations Center preliminary design project. Performed due diligence to determine status, long term needs and the gap between both.
Atlanta Municipal Court Case Management System Implementation Project Manager. $3,500,000, fifteen month project to modernize the court case management system for the Municipal Court of Atlanta. Project was brought in on time and within budget.
CMS development and implementation subject matter expert (SME) to Computer Associates on the Indiana Supreme Court case management system development project.
(Privately Held; 11-50 employees; Judiciary industry)
April 2005 — September 2005 (6 months)
Court subject matter expert (SME) for Computer Associates to the Indiana Supreme Court Judicial Technology and Automation Committee (JTAC). Assisted in a requirements feasibility review which resulted in the termination of the Supreme Court/CA case management development contract without prejudice.
(Government Agency; 51-200 employees; Judiciary industry)
December 2003 — April 2005 (1 year 5 months)
Report to Clerk of Court and Superior Court Judge. Responsible for the development of a needs analysis and job scope and responsibilities for a new Court Information Technology manager. Position was approved, funded and privatized.
Concurrent with the above, learned and used CourtView while working for 15 months in the Misdemeanor/Traffic and Civil sections of the Clerk’s Office.
(Public Company; 1001-5000 employees; MMC; Computer Software industry)
August 2001 — October 2003 (2 years 3 months)
Report to Division President
Develop and maintain a comprehensive database of companies, and their respective products, which compete in the Public Safety and Judicial Case Management arenas.
Responsible for contract implementation and project management of multiple court case management software installations for the Nevada Administrative Office of the Courts and Clark County (Las Vegas) Nevada. Contracts totaled over eight million dollars, served over eight hundred users in forty eight courts throughout the state.
Responsible for the account management of four established county court accounts in Indiana that handled one third of the cases in the state. These projects involved city, county and state agency representatives and elected officials in the courts and public safety sectors.
Maintain good client relations and liaison between client and MAXIMUS resources to address client issues in a timely manner.
(Public Company; 1001-5000 employees; SCTC; Government Administration industry)
September 1997 — October 2001 (4 years 2 months)
Responsible as project manager to the Vanderburgh County Clerk, Vanderburgh County Senior Judge and Vanderburgh County Commission President for CMS contract negotiations, project budget ($1,200,000) and project plan development and project management to deploy CourtView to 300 users in 9 months.
Responsible as site director for Evansville/Vanderburgh County government network mainframe and client/server operations supporting over 1,500 users
Manage the client relationship, staff development, service delivery, contract execution, new business acquisition and annual financial performance including site budget of $ 1,000,000 and client IT budget of $2,700,000.
Increased contract revenue 100% in three years, averaged 28% profit margin. Managed technical staff of 16.
(Public Company; Judiciary industry)
1995 — 2001 (6 years)
(Public Company; 1001-5000 employees; SCTC; Information Technology and Services industry)
August 1995 — September 1997 (2 years 2 months)
Report to the Senior Executive Site Director. Managed various strategic projects including Short Term Improvement Plan (STIP) and Contract Deliverables.
Responsible for coordinating the actions of several FTE’s, periodic reporting and client interface.
Developed Site Disaster Recovery Program, managed development and implementation of Service Request and Problem Resolution Processes associated with the Help Desk and desktop support services.
Participated in new site startup activities, developed the Short Term Improvement Plan (STIP) and standard Help Desk Procedures for Keystone Powdered Metals, St Mary’s, Pa.
Professional Project Institute PMP certification