
Information Technologist
Sacramento, California Area

Information Technologist
Sacramento, California Area
Background in all aspects of systems/network design and management.
Experience to design, provision, build, deploy and manage servers, workstations and network devices in multiprotocol heterogeneous networks.
Field strips and rebuilds faulty devices and systems with tight requirements on consistency and time.
Can validate systems and networks to verify compliance with audit, regulatory, or vendor specifications.
Can translate business requirements into fault tracking processes to detect and mitigate losses from administrative error, vendor misrepresentation, and hardware failure.
Manage and renegotiate license and support agreements based upon trackable performance metrics.
Evaluation and comparative assessment of systems to lower administrative overhead and control costs.
Develops and maintains documentation for training and ITIL/ITSM compliancy.
Networks: Cisco, 3com, Nokia, and F5 equipment deployment and support. Circuit provisioning and management.
Systems: Windows, Solaris, Linux, and BSD supported in server and workstation environments. AD/LDAP, web servers, apps, IDS systems, user management, backups, security and auth services under Windows and *nix. System virtualization under VMWare and KVM.
Tools: Supported Nagios, HPOV, Cisco Works, RRDTool and MRTG. Scripting in shell and Perl for administrative and management tasks.
(Information Technology and Services industry)
May 2009 — Present (7 months)
Direct consultancy to small and mid-sized businesses needing service, support or staff coverage. Peer review of routing (BGP, RIP, EIGRP), network topology and configuration changes. Support of Windows Server/Workstation networks. Manages firewalls, routers, and switches from various vendors. Monitoring and remote management of systems. Documentation of networks and systems in support of business requirements. Implementation of backup and restoral solutions. Renegotiates product licensing and support contracts for systems replacement and repair. Desktop support for Apple (G4 processor family and later on OS X), Windows XP and Vista, and Linux.
(Public Company; VZ; Telecommunications industry)
November 2002 — April 2009 (6 years 6 months)
Supported high volume transactional application environment for state and federal projects. Incident and fault detection and recovery for Tomcat, Apache, Oracle 10g, EMC storage, Solaris and Windows servers running in virtualized environments (zones and vmware), and network infrastructure as part of a dedicated cross-discipline support team. Created, documented, and modified Perl and shell utilities that interact with Solaris, Cisco equipment, databases, and applications in a mid-sized multi-platform enterprise network. Deployment lead for AlarmPoint notification management system. HP OpenView ITO template creation, event correlation, and management. Wrote and maintained documentation for systems management, disaster recovery and data archival procedures. Developed and maintained departmental Unix shell environment. Trained staff in tools and management systems featuresets.
(Information Technology and Services industry)
March 2003 — November 2005 (2 years 9 months)
Systems and network design and deployment for small business networks. Implemented network, firewall and vpn solutions to interconnect small business in support of local and mobile operations with considerations for ease of use and reliability balanced with cost, using Cisco, Linux and BSD based systems. Windows server and workstation solution design and deployment providing for Active Directory/LDAP integration, email services, file storage, and network management. Implemented solutions utilizing Cisco 2600 series routers for QoS and failover to ensure traffic reliability. Designed IP network based camera system as part of a patent submission.
(Public Company; 5001-10,000 employees; Information Technology and Services industry)
February 2001 — February 2001 (1 month)
Deployed and configured CiscoWorks for financial services firm ahead of schedule. Troubleshooting of BGP4 peering relationships. Wrote new access lists to improve uptime.
(Public Company; TSG; Internet industry)
August 1999 — November 2000 (1 year 4 months)
Performed evaluation, provisioning, planning, design, testing, installation and maintenance of GetThere’s national production and corporate networks which provide travel and meeting scheduling for corporate clients. Developed new network architecture that performed with a greater than 99.95% uptime. Network architecture included use of OSPF & BGP4 routing protocols between several domains across meshed Cisco catalyst 6500/5500 route switched environments and 2500 through 7500 series routers, load balancing using F5 and Cisco solutions, VPN networks running on Cisco and Nokia firewall appliances, Apollo bridging using Northrup Grumman and Cisco solutions, intrusion detection systems running on Windows NT and OpenBSD, and a trans-national Oracle network deployment in an “active/active” failover mode. Implemented and managed HP OpenView and Cisco Works monitoring environments in support of production operations. Served as secondary for support of 80 Solaris servers and EMC based data warehouses in support of a distributed N-tier environment. Implemented and performed quarterly catastrophic failure testing. Negotiated and enforced vendor service level agreements with Cisco, telco, and other vendors.
(Public Company; 1001-5000 employees; EXDS; Internet industry)
December 1996 — March 1999 (2 years 4 months)
One of three engineers primarily responsible for 250,000 sq feet of networked co-location space in Santa Clara, CA. Performed capacity planning, engineered solutions for and maintained Cisco Catalyst switches, Cisco routers, and other network equipment as required. Solutions included both standardized and specialty network design for local production and customer networks. Developed network services Santa Clara lab. Installed and maintained Solaris, Linux and BSD based servers and workstations which ran scripts and web-enabled tools for maintaining the network. Fulfilled server management requests for Windows NT, Freebsd, Solaris and Linux based systems. Participated extensively in NOC design and buildout. Performed staff training and evaluation of tier 1 and tier 2 staff.
(Educational Institution; 10,001 or more employees; Higher Education industry)
April 1996 — December 1996 (9 months)
Planned and installed a multicampus TCP/IP network under budget. Developed and maintained departmental portion of plan for campus-wide WAN integration into an ATM switched network. Maintained client PCs, Apple Macs, and other systems and developed a rotating replacement stock. Negotiated and maintained site licenses, service contracts, and systems purchasing contracts. Assisted in developing Oracle database of site licenses for campus.
(Government Agency; 10,001 or more employees; USA; Military industry)
June 1988 — June 1990 (2 years 1 month)
Served in an assistant manager role in the legal assistance clinic for the Presidio of San Francisco. Performed basic and intermediate computers systems training for legal staff. Supported PCs and Unix terminal stations in a fast-paced and demanding environment. Automated legal document creation, and developed Unix based tracking and filing structures for a 10,000 customer system staffed by one civilian and one military legal assistant. Performed backups, upgrades, and restores.
Fine Arts and Social Work 1992 — 1995
A consistent honors student in both programs, I migrated from wanting to directly address social issues such as poverty and domestic violence to raising awareness about the dynamics of such issues through painting, photography and sculpture. I was unable to financially support completing my last semester due to a tripling of tuition expenses, and fell back upon my previous experience administrating systems and networks to support myself.
virtualization, vmware, kvm, xen, Solaris, Linux, Red Hat, Ubuntu, OpenBSD, BSD, firewall, Cisco, router, switch, load balancing, F5 networks, heterogeneous environments, small business support, mid-sized business support, Windows Vista, Windows Server, Active Directory, LDAP, BGP, EIGRP, OSPF, network intrusion detection, nessus