Technical Support Engineer at Socialtext, Inc
Bloomington, Indiana Area
Technical Support Engineer at Socialtext, Inc
Bloomington, Indiana Area
(Privately Held; 51-200 employees; Information Technology and Services industry)
August 2007 — Present (1 year)
(Educational Institution; 501-1000 employees; Information Technology and Services industry)
July 2007 — August 2007 (2 months)
(Educational Institution; 501-1000 employees; Information Technology and Services industry)
September 2006 — July 2007 (11 months)
- Primary Systems Administrator for several public facing University Systems
- Co-Taught Tri-Annual Unix Systems Administration Classes to incoming faculty as well as students.
- Provided Linux and Unix Phone and Email support to Staff Students and Faculty.
(Educational Institution; 501-1000 employees; Information Technology and Services industry)
May 2004 — September 2006 (2 years 5 months)
- Designed Software applications for inventory Management of the IU Machine Room.
- Performed Systems Administration for the IU Console Servers and the IU Inventory System.
- Third Shift Assistant Supervisor.
(Educational Institution; 501-1000 employees; Computer Software industry)
January 2004 — May 2004 (5 months)
- Managed the backup schedules for IU's Mission critical servers.
- Maintained the Tape Robot and Tape Drive hardware.
(Educational Institution; 501-1000 employees; Computer Software industry)
June 2002 — January 2004 (1 year 8 months)
- IU Mainframe Operations
- JCL / Job Schedule maintenance
- General Machineroom troubleshooting and emergency response.
- Mission Critical support team in the event of fire, electrical disruption or network outages.
(Information Technology and Services industry)
1996 — 2002 (6 years)