Senior QA Analyst at Electronic Arts
San Francisco Bay Area
Senior QA Analyst at Electronic Arts
San Francisco Bay Area
(Public Company; ERTS; Computer Games industry)
October 2008 — Present (10 months)
I'm not at liberty to discuss my current position.
(Privately Held; Computer Software industry)
August 2007 — October 2008 (1 year 3 months)
- Provided expert Tier2 support to enterprise clients.
- Performed systems administration tasks for clients including various automation, scripting, and general product enhancements.
- Configured, Shipped, and Deployed Socialtext Appliances for various high level enterprises; Including integration LDAP and SSO solutions.
- Worked to automate issue tracker automation to increase efficiency of the support team.
- Worked to develop various internal support tools to reduce tedium and increase productivity.
(Educational Institution; Higher Education industry)
July 2007 — August 2007 (2 months)
- Provided expert UNIX and Linux (SUSE, Ubuntu, RHEL) support to IU Staff and Faculty.
(Educational Institution; 501-1000 employees; Information Technology and Services industry)
September 2006 — July 2007 (11 months)
- Primary Systems Administrator for several public facing University Systems
- Co-Taught Tri-Annual Unix Systems Administration Classes to incoming faculty as well as students.
- Provided Linux and Unix Phone and Email support to Staff Students and Faculty.
(Educational Institution; 501-1000 employees; Information Technology and Services industry)
May 2004 — September 2006 (2 years 5 months)
- Designed Software applications for inventory Management of the IU Machine Room.
- Performed Systems Administration for the IU Console Servers and the IU Inventory System.
- Third Shift Assistant Supervisor.
(Educational Institution; 501-1000 employees; Computer Software industry)
January 2004 — May 2004 (5 months)
- Managed the backup schedules for IU's Mission critical servers.
- Maintained the Tape Robot and Tape Drive hardware.
(Educational Institution; 501-1000 employees; Computer Software industry)
June 2002 — January 2004 (1 year 8 months)
- IU Mainframe Operations
- JCL / Job Schedule maintenance
- General Machineroom troubleshooting and emergency response.
- Mission Critical support team in the event of fire, electrical disruption or network outages.
(Information Technology and Services industry)
1996 — 2002 (6 years)