Beth Agnew, CPTC™

Beth Agnew, CPTC™

Business Consultant/Coach, Technical Communications Educator, and Multimedia Writer

Toronto, Canada Area
Professional Training & Coaching

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Beth Agnew, CPTC™'s Overview


500+ connections

Beth Agnew, CPTC™'s Summary

Certified Professional Technical Communicator™
Associate Fellow, Society for Technical Communication

Coached executives, business owners, individuals and teams to achieve greater success and improve their bottom line; founded Canadian coaching organization.

Wrote compelling strategic plans, articles, newsletters, brochures, direct mail letters, user guides, manuals, specifications, design documents, scripts, proposals, annual reports, business plans and promotional material.

Taught technical communication, English and Liberal Studies subjects to college-level and post-graduate students; designed and developed curricula, incorporated pedagogical principles for teaching adult students, served on academic committees, and provided professional development opportunities for staff and faculty.

Spoke at seminars, conferences and corporate meetings on technical communication, computer-based training, and other high-tech topics. Represented companies at trade shows, public events and industry conferences.

Organized departments, established procedures, and maintained operations in a high-tech, entrepreneurial environment.

Managed production teams, contractors and processes to create interactive multimedia products, e-commerce B2B & B2C websites, communications materials, and e-business technical documentation sets.


• Writing, editing, developing and producing interactive multimedia products and educational content.

• Writing business plans, project proposals, marketing collateral, web site content, design documents, technical documents and help text.

• Interviewing, hiring and supervising skilled personnel, preparing cost breakdowns and projections for product development, and establishing and monitoring production schedules. Managing personnel and operations.

Beth Agnew, CPTC™'s Publications

  • The Paper Woman

    • Toronto, ON
    • April 11, 2003

    This collection of short stories ranges in subject matter from the technical to the magical. Emotion, suspense, hope, and comedy are interwoven with portrayals of characters who take whatever situation is presented to them and learn to make the most of it.

    From the delightful antics of Courting the Muse to the sinister backdrop of The Black Ship, the stories are engineered to entertain and inform.

    Enlivened by rich narrative, detailed description, and authentic dialogue, each story portrays its characters and its settings in the intensity of the moment.

Beth Agnew, CPTC™'s Honors and Awards

  • Certified Professional Technical Communicator

    Society for Technical Communication Certification Commission
    • March 2012

    Achieved a world first as one of the first 2 individuals to be certified as a Professional Technical Communicator (CPTC™). This achievement was awarded based on expert evaluation of a body of work against rigorous criteria from each area of required competency: project planning, project analysis, solution design, organizational design, written communication, visual communication, content development, content management, and final production.

Beth Agnew, CPTC™'s Skills & Expertise

  1. Editing
  2. Writing
  3. Document Design
  4. Web Content
  5. Interviewing
  6. Business Planning
  7. Manuals
  8. Proposal Writing
  9. Newsletters
  10. Brochures
  11. FrameMaker
  12. Technical Writing
  13. E-learning
  14. Instructional Design
  15. Content Management
  16. Technical Documentation
  17. Technical Communication
  18. Documentation
  19. Copy Editing
  20. Adobe Acrobat
  21. Captivate
  22. Proofreading
  23. Social Media
  24. Public Speaking
  25. Research
  26. PowerPoint
  27. Copywriting
  28. Teaching
  29. Mentoring
  30. Microsoft Office
  31. Marketing Communications
  32. Word
  33. Blogging
  34. Creative Writing
  35. Press Releases
  36. Content Development
  37. E-Learning
  38. Software Documentation
  39. Microsoft Word
  40. Information Design
  41. Corporate Communications
  42. Interviews
  43. Coaching
  44. Photography
  45. Curriculum Design
  46. WordPress
  47. Blended Learning
  48. SnagIt
  49. Marketing
  50. Adult Education

View All (50) Skills View Fewer Skills

Beth Agnew, CPTC™'s Additional Information

Honors and Awards:

Associate Fellow, Society for Technical Communication
Values Award for Commitment, Integrity and Partnership -- InSystems Technologies Inc.
British Columbia -Yukon Community Newspapers Association;
University of Victoria Faculty Association Scholarship;
Community Service Award, CFB Lahr, West Germany;
Top Student, Canadian Forces School of Communications and Electronic Engineering;
Academic Achievement, CFTS Cornwallis

Beth Agnew, CPTC™'s Certifications

  • Certified Professional Technical Communicator

    • Society for Technical Communication Certification Commission
    • March 2012

Beth Agnew, CPTC™'s Volunteer Experience & Causes

  • Volunteer Experience

    • Grant Writer, Lifeskills Coach, Entrepreneurship Mentor

      Canadian Centre for Women's Education and Development (CCWED)
      • Social Services
      August 2009 present (5 years 2 months)

      The Canadian Centre for Women's Education and Development (CCWED) is a non-profit community based organization committed to identifying and responding to the needs of low-income immigrant and visible minority women and their families. They provide counseling, intervention, support, education, mentoring, and discussion groups to empower South Asian women experiencing poverty, domestic violence, illicit drug use, prostitution, and gang involvement. The centre helps them to escape these destructive circumstances by improving their life skills and decision-making, connecting them with appropriate social services, and helping them develop a network of peer support so that they an better integrate into their new community. Key challenges are the patriarchal cultural attitudes and norms they must overcome, financial stress and lack of job skills, as well as a sense of shame when asking for help. The centre's successful model of mentoring and peer support ensures culturally-appropriate assistance, in their own language, for women and youth. Many who have been helped return to the Centre as volunteers to help others.

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