
Project Manager at Telecom Italia
Milan Area, Italy

Project Manager at Telecom Italia
Milan Area, Italy
As a Project Manager for Telecom Italia in the Value Added Services (VAS) Marketing Department, I learned how to deal with the main drivers that influence the offer of different services: from regulatory and legal issues to technical constraints and opportunities, from political variables to competitive analysis.
Before that, I acquired remarkable Project Management professional experiences in Vodafone Italia and Citigroup Italia, working in an international and highly professional work environment.
Thanks to my knowledge of software systems like Access, Project and Visual Basic, I was able to improve the organization and the Office Automation of administrative teams.
Negotiation, Problem Solving, Team Coordination, Concept of new services, Requirements, Business Plan and Procedures, Project management, Market Analysis, Statistical analysis, Access, Excel, Visual Basic
(Privately Held; 10,001 or more employees; Telecommunications industry)
April 2005 — Present (3 years 6 months)
Project Manager in the Wireline Business Unit, Marketing of Value Added Services.
I work on many complex projects regarding the development of new services and the accomplishment to the regulation. Main tasks include:
• Project management for the call barring service “Accesso Selettivo”.
• Concept of new services and problem solving actions; related analysis, sharing and negotiation with all internal units involved
• Draft of End to end Requirements, Business Plans and Procedures
• Large interfunctional working teams coordination
• Drawing of many communication items (letters, Internet and in bill messages, newspapers)
(Privately Held; 10,001 or more employees; Retail industry)
February 2005 — April 2005 (3 months)
(Public Company; 10,001 or more employees; Telecommunications industry)
August 2004 — January 2005 (6 months)
As Junior Project Manager in the Consumer Products and Services department, I worked in the Sales Administration of the promotion “Agip regala Vodafone” (“Agip gives you Vodafone”). Main tasks included:
• Managing, through MS Access, the databases that I created myself to determine and monitor invoiced quantities and payments.
• Speed up the invoicing staff routines through MS Access input masks
• Invoice staff task process rationalization and monitoring through MS Project
• Trouble shooting in prize delivering process. Related training and organization of a specialized Call Center team.
(Public Company; 10,001 or more employees; C; Financial Services industry)
October 2003 — April 2004 (7 months)
In the Credit Collection Department, I was in charge of the Budget & Reporting activity and the study and management of Innovation Projects. Main tasks included:
• Credit collection reporting and analysis for the Top Management.
• Quantitative models for forecasting the activity of the Phone Collection unit.
• Quantitative studies for the Department’s Incentive Plan.
• Reorganization of the Reporting System from the paper sheet format to the electronic database through Visual Basic for Excel.
• Programming of AS 400 macros, to speed up the Collectors’ routine activities.
(Privately Held; 11-50 employees; Research industry)
June 2002 — September 2002 (4 months)
I drew in English a report entitled “The U.S. Market for Office Furniture” and the 2002 update for the “The U.S. Furniture Market” report.
Economics 1997 — 2002
My thesis focused on Dynamic Statistics.
Final marks: 108/110.
1992 — 1997
Final marks: 60/60
Renewable Energy, Oil Depletion, Politics, Web 2.0 Business Models, WiMax, WiFi, Finance