Eric Bernard

Eric Bernard

Project Manager at UMass Memorial Medical Center

Greater Boston Area

Current
Past
Education
  • The George Washington University
  • Nichols College
  • Nichols College
Connections
295 connections
Industry
Health, Wellness and Fitness

Eric Bernard’s Summary

Project Manager with over 15 years of IT experience in the finance, insurance, medical and retail industries. I offer experience in managing technical projects using multiple technologies including .NET, Java and legacy applications on multiple platforms including Linux, AS400, and Mainframe. I have utilized off-shore resources for both development and QA. I am experienced in managing project expectations between technical and business partners, at all levels including senior management.

Eric Bernard’s Specialties:

 PMP Certification and PMI member.
 Familiar with CMM methodologies, SDLC, and PMO organizational structure.
 Manage projects using the Waterfall Framework, Agile or Parallel Development methodology
 Recipient of the President’s Service Award for work on the Agency Portal project.


Eric Bernard’s Experience

  • Project Manager

    UMass Memorial Medical Center

    (Non-Profit; Hospital & Health Care industry)

    October 2007Present (2 years 3 months)

    Manage strategic technology initiatives for the clinical applications area. This includes product evaluation, contract negotiation, requirements, budget, and vendor management.
    • Evaluate and implement eWebHealth as the inpatient, day surgery, and ED medical record repository.
    • Evaluation and analysis of smart infusion devices for implementation to the medical center.
    • Requirements gathering, and vendor analysis for OR system replacement systems
    • Manage the HIM implementation of Allscripts as the outpatient EMR
    • Creation and management of the technology roadmap for the Health Information Management area.
    • Refinement of the SDLC for the PMO, and creation of a document matrix for project sizing and documentation requirements.

  • Project Manager

    Collaborative Consulting

    (Privately Held; 201-500 employees; Information Technology and Services industry)

    September 20062007 (1 year )

  • Consultant - Project Manager

    Fidelity Investments

    (Privately Held; 10,001 or more employees; Financial Services industry)

    September 2006October 2007 (1 year 2 months)

    Manage several projects at Fidelity Investments that would provide a document collaboration web tool to emerging corporate market clients and integrate with document creation tools
    • Managed Phase 1, a $1.1 million effort to re-write the web application to utilize web services in integrating with the EMC Documentum back end. This included acquisition and setup of new hardware as well as capacity planning measures for existing infrastructure
    • Managed Phase 2, a $1.6 million effort which will introduce a workflow component to the web collaboration tool
    • Managed Phase 3, a $1.15 million effort which will integrate the EMC Documentum back end with document generation systems internal to the client. The end state for the project allowed single click document creation and publishing of documents to the client for collaboration, automated review and approval via the workflow component
    • Estimated Phase 4, an effort to implement e-signature of documents

  • Project Manager

    Staples Inc.

    (Public Company; 1001-5000 employees; SPLS; Retail industry)

    March 2005September 2006 (1 year 7 months)

    Managed projects for the Retail Stores Division of Staples. Includes working with the PMO to staff projects as well as hiring of PM, QA, and BA contract resources.
    • Managed the discovery phase for a $10 million program to build out the Copy, Print, and Ship business in retail stores
    • Developed release management processes and procedures for the retail systems group
    • Managed an effort to prevent shrinkage of 3rd party gift cards in the retail chain
    • Created and managed a weekly oversight meeting to ensure the SDLC practices are being followed, and project schedules are in line with the quarterly release

  • Project Manager

    Hanover Insurance

    (Public Company; 1001-5000 employees; HTG; Insurance industry)

    October 1997March 2005 (7 years 6 months)

    Managed IT projects to CMM level 3 standards, throughout the SDLC as part of the PMO
    • Managed the development of an agency portal. Integrated multiple technologies including IBM’s WebSphere Portal, Bow Street, Jacada, Whitehill, and MQSI
    • Implemented an on-line payment system using external vendors CheckFree, and BillMatrix for debit card processing
    • Managed the implementation of the Peregrine suite of products including Service Center, Asset Center, IDD, and Knowlix, as well as a proof of concept using Peregrine’s Connect.IT as a support portal
    • Managed a one-year effort to develop an in house agency-servicing platform to interface with legacy systems via a web front end using SQL database
    • Managed several legacy software development projects for Property and Casualty initiatives, including cession evaluation, insurance scoring, claims, and underwriting
    • Managed the infrastructure development for data warehouse development.

  • Help Desk Supervisor

    Fresenius Medical Care

    (Public Company; 5001-10,000 employees; FMS; Medical Devices industry)

    July 1994October 1997 (3 years 4 months)

    Responsible for managing all first level technology support for a network of 2000 dialysis clinics, 40 billing facilities, and 10 regional offices, which ran on HP-UX, and NT platforms.
    • Implemented and maintained the Remedy Action Request System for the Help Desk

  • Systems Analyst

    State Mutual

    (Privately Held; 1001-5000 employees; Financial Services industry)

    June 1992July 1994 (2 years 2 months)

    Responsible for supporting IS and telecom operations of a 24x7 mutual fund call center.


Eric Bernard’s Education

  • The George Washington University

    Master's Certificate , Project Management , 20012002

  • Nichols College

    MBA , 19941998

  • Nichols College

    19881992


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