Senior Tech Support at CalPOP.com INC
Greater Los Angeles Area
- Current
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- Sr. NOC - Tech Support at CalPOP.com, INC.
- CCTV & PC Tech Support at Computer Repair Clinic
- Past
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- Partner at closetgenius
- Research & Development at DEN
- Web Engineer at digital entertainment network
- Webmaster/Analyst/Network Administrator at Alphabase Systems, Inc.
- Web Engineer at Alpha Base
- Education
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- Rochester Institute of Technology
- Recommended
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8 people have recommended Benjamin - Connections
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72
connections
- Industry
- Internet
- Websites
Benjamin Schlaver’s Summary
My aim is to define a professional life of discovering and understanding every current and emerging aspect of computer technology. This ‘techie’ drive to understand is a kind of calling that began when I was still a boy, over 20 years ago. By age 13 I was completely hooked. There are other interests in my life but the computer and its mysteries feature large.
My abilities played a major role in the integration of an industrial real estate database with web-based GUI allowing varying access levels ranging from public to secure. I used an enterprise application builder that allows dynamic sites to be capable of interfacing with databases enabling teams to collaborate in the dynamic web-based business applications. Examples include intranets and portals. This environment was built from the structure of a major leading open source that also incorporates build features like site search, news, personalization, email, and e-commerce into web sites and applications.
Benjamin Schlaver’s Specialties:
Additional skills and experience include: Install and configure Linux/Unix of any flavor, hardware install and diagnosis, servers of all types and brands, networking, wifi wireless and DSL/broadband. Setup variable structure and infrastructure in the workplace; setup & configuration of laptops, PDA's, MAC's, PC's, email accounts/servers, repairs, analysis, & the training/education associated with such changes. Administrative duties; system backups; virus removal.
Benjamin Schlaver’s Experience
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Sr. NOC - Tech Support
CalPOP.com, INC.
(Privately Held; 11-50 employees; Internet industry)
February 2005 — Present (4 years 10 months)
The largest dedicated and co-location server company in Los Angeles.
• Handle all aspects of the daily operations of the data center: reboots, reinstalls/recovery for over 2000 dedicated and co-located servers
• Specialize in OS installation with all varieties of Linux/Unix/Debian and Windows 2003 Server
• Create/maintain multiple types of RAID arrays
• Build new servers from scratch
• Solved over 2000/year help tickets, plus telephone support for customers around the globe
• Emergency diagnosis of all types of hardware/software failures
• Install and replace all types of rack equipment/accessories
• Network administrator support/diagnosis
• DNS administration
• Wrote internal HOWTO documents and trained support staff;
• Installed CCTV security system
• Forensic data recovery from failed hard drives.on all common files systems
• Installed/configured/supported ISP Control Panel software, cPanel, DirectAdmin, and PSOFT products
• Apache (LAMP) optimization and tuning. -
CCTV & PC Tech Support
Computer Repair Clinic
(Privately Held; 1-10 employees; Information Technology and Services industry)
January 2003 — Present (6 years 11 months)
Design, install, and configure commercial CCTV security systems - DVR, 8+ cameras/ remote viewing via internet; on site tech support for local small and medium size businesses.
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Partner
closetgenius
(Partnership; 1-10 employees; Information Technology and Services industry)
June 2000 — February 2005 (4 years 9 months)
(A specialized IT consulting business servicing local businesses and individuals.)
• Corporate diligence/consulting, hiring webmasters and consulting on streaming media servers
• Windows Media and Quicktime streaming development/installations
• Open source development platforms for shopping carts/eCommerce (Interchange)
• PocketPC development/research of wireless/handheld technologies
• ISP Web Hosting services for over 90 independent websites
• Home/Office Internet setup and repair using Cable/DSL and WiFi
• Researched streaming MP3 technologies
• Database design and implementation
• Linux Server security and administration
• On-site tech support for local small and medium size businesses with MAC and PC workstations
• Data recovery and backup -
Research & Development
DEN
(Privately Held; 201-500 employees; Internet industry)
June 1999 — June 2000 (1 year 1 month)
Digital Entertainment Network, INC. was the creator of original TV programming for Generation Y online audiences.
• HTML programmer using Vingette Story Server content management system
• Enhanced Services - explored new/alternative ways of experiencing DEN.NET
• WAP/WML, DTV, pocket PC development, converting video to palm size devices
• Streaming of live performances with Quicktime and Windows Media
• Technical support for special projects including an Airstream Tourbus with LAN installation with media server, database and wireless communications represented DEN at special development conferences and design previews -
Web Engineer
digital entertainment network
(Privately Held; 201-500 employees; Internet industry)
April 1999 — June 1999 (3 months)
Same company as above (DEN).
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Webmaster/Analyst/Network Administrator
Alphabase Systems, Inc.
(Internet industry)
1998 — 1999 (1 year )
A ecommerce and web hosting company for entertainment professionals.
• Maintained both company and client websites HTML, JAVA, CGI
• Log file analysis
• Reporting and maintenance of domain name server and Apache web server
• Programmer analyst during final phase of software release
• Built installers, performed QA testing/debugging and created HTML help documents -
Web Engineer
Alpha Base
(Internet industry)
1998 — 1999 (1 year )
Benjamin Schlaver’s Education
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Rochester Institute of Technology
BFA , Commercial Photography , 1991 — 1995
Additional Information
Benjamin Schlaver’s Websites:
Benjamin Schlaver’s Groups:
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RIT Alumni Group - Rochester Institute of Technology -
Hosting Industry -
Data Center Professionals
Benjamin Schlaver’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
