
Support Engineer at Microsoft
Paris Area, France

Support Engineer at Microsoft
Paris Area, France
Assist Microsoft Premier customer to solve their issue with SharePoint technologies as well as escalated case from Professional customer
Speaker on various Microsoft events (TechNet seminars, TechEd/IT Forum...)
MCP-MCSA (Messaging specialist)-MCSE Windows 2000/2003-Technology Specialist
Windows operating systems
Microsoft messaging and collaboration products (Exchange, SharePoint, Live Communication Server)
Microsoft infrastructure products (ISA, MOM...)
Windows installer technology
(Public Company; 10,001 or more employees; MSFT; Computer Software industry)
March 2007 — Present (2 years 9 months)
Support Engineer on SharePoint in France for Premier customer
Assist Premier customer to solve their issues with SharePoint collaborative solution - remotely and on customer site in Europe
(Privately Held; 1001-5000 employees; AVND; Information Technology and Services industry)
November 2004 — March 2007 (2 years 5 months)
IT Consultant specialist on Microsoft Technologies infrastructure.
Involved on various infrastructure projects from Exchange migration to SharePoint implementation
(Privately Held; 1-10 employees; Information Technology and Services industry)
September 2002 — November 2004 (2 years 3 months)
Trainer for MOC (Microsoft Official courses) on Windows, Exchange, SharePoint and Windows Installer Technology (Wise products)
IT Consultant involved on various infrastructure project from system migration to messaging system implementation
Computing 2002 — 2003
Third year (Network and database administrator) with the congratulation by the jury - Professional diploma of level Licence II
1st grade , Computing , 2000 — 2002
Computing 2000 — 2002
Computing school leaving certificates graduates by alternation
computing, movie, music, oenology
Founding member and secretary of the French Windows Vista User Group (GUWiV - http://www.guwiv.com), MVP
Recognized as Microsoft Most Valuable Professional by Microsoft from 2002 to 2007 (lost when join Microsoft)
MCP-MCSA Windows 2000/2003 (Messaging specialized)-MCSE Windows 2000/2003 - Technology Specialist (Live Communication Server - Administering Windows SharePoint Service 3.0)