Benjamin Moreno

Benjamin Moreno

Helpdesk/Desktop Support Technician at Showtime Networks

Greater Los Angeles Area

Current
Past
Education
  • DeVry University, Long Beach
Connections
71 connections
Industry
Information Technology and Services

Benjamin Moreno’s Summary

A hard working and people friendly information technology professional with a passion for solving problems. Experienced Helpdesk/Desktop support analyst with strong critical thinking skills.

Benjamin Moreno’s Specialties:

Windows Desktop Support, Helpdesk Technician/Analyst, PC Technician, Technical Support


Benjamin Moreno’s Experience

  • Level 2 Desktop Support Analyst

    Showtime Networks

    (Public Company; CBS; Entertainment industry)

    July 2009Present (5 months)

    Provide second level desktop support to 100+ users.

  • Corporate Helpdesk Analyst

    BCBG Max Azria

    (Privately Held; 1001-5000 employees; Apparel & Fashion industry)

    March 2006October 2008 (2 years 8 months)

    I provide telephone and remote support to over 2000 corporate users and manage an asset manager server.

  • POS Helpdesk Supervisor

    BCBG Max Azria

    (Privately Held; 1001-5000 employees; Apparel & Fashion industry)

    March 2007February 2008 (1 year )

    Managed a team of POS technicians to successfully support over 300 retail stores. Created policies and procedures. Worked on multiple projects regarding the implementation of multiple retail systems.

  • POS Helpdesk Technician

    BCBG Max Azria

    (Privately Held; 1001-5000 employees; Apparel & Fashion industry)

    March 2006March 2007 (1 year 1 month)

    Provided support to 300+ retail stores. Repaired and built PCs, laptops. Worked on many different projects to increase the level of efficiency of the helpdesk.

  • Software Tester (Key Operator)

    Xerox

    (Public Company; 10,001 or more employees; XRX; Information Technology and Services industry)

    January 2006March 2006 (3 months)

    I used to test the DocuSP software on Blackbird, Tigris, etc. printers.

  • BM2 OIF II

    US Navy

    (Government Agency; USN; Military industry)

    January 2004September 2004 (9 months)

    Combat zone. Provided logistics support for the U.S. Army.

  • BM2

    US Navy

    (Government Agency; USN; Military industry)

    September 1997September 2000 (3 years 1 month)

    Did a wide range of jobs including firefighting, shipboard preservation, refueling, towing, rigging and shipboard security.


Benjamin Moreno’s Education

  • DeVry University, Long Beach

    BA , Technical Management , 20022005


Additional Information

Benjamin Moreno’s Interests:

Emerging Technologies, Desktop Support, Helpdesk Support, Information Technology

Benjamin Moreno’s Groups:

  •    Official DeVry University Alumni Network
  •    IT Specialist Group
  •    Renewable Energy Network
  •    US Navy Veterans
  •    Software Testing & Quality Assurance
  •    Video Gamers
  •    Social Media Marketing
  •    David Perry's Game Industry Map Group.
  •    Desktop Support Professionals
  •    Retail Industry Professionals Worldwide
  •    United States Navy Network
  •    US Navy Veteran Group
  •    DeVry University Alumni Network
  •    DeVRY Alumni Group
  •    Inside EA: (Electronic Arts) People, Games & Opportunities
  •    "Computer Support","Technical support","Pc Support","Desktop Support","Helpdesk" -All over US
  •    Sales and Marketing Professionals Promoting HighTech and Technology in Los Angeles and its Vicinity

Benjamin Moreno’s Contact Settings

Interested In:

  • career opportunities
  • consulting offers
  • job inquiries
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

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