Benjamin Moreno

Current

• Corporate Helpdesk Analyst at BCBG Max Azria

Past

• POS Helpdesk Supervisor at BCBG Max Azria
• POS Helpdesk Technician at BCBG Max Azria
• Software Tester (Key Operator) at Xerox

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Education

• DeVry University, Long Beach

Recommended

2 people have recommended Benjamin

Connections

15 connections

Industry

Information Technology and Services

Websites

• My Company
• My Blog

Benjamin Moreno’s Summary

I started my professional career as a sailor in the U.S. Navy. After 4 years I decided to work in the private sector. My first job was at Xerox as a software tester. Now I work at BCBG where I've been for the last two years in the IT department. I have worked as both a technician and a supervisor for corporate support and store support.

My goal is to eventually become a II or III level technician with a broad range of technical skills in networking, security, infrastructure, and retail systems.

Benjamin Moreno’s Specialties:

Desktop and Laptop computer repair, register support for stores.

Benjamin Moreno’s Experience

• Corporate Helpdesk Analyst

  BCBG Max Azria

  (Privately Held; 1001-5000 employees; Apparel & Fashion industry)

  February 2008 — Present (10 months)

  I provide telephone and remote support to over 2000 corporate users and manage an asset manager server.

• POS Helpdesk Supervisor

  BCBG Max Azria

  (Privately Held; 1001-5000 employees; Apparel & Fashion industry)

  March 2007 — February 2008 (1 year)

  Managed a team of POS technicians to successfully support over 300 retail stores. Created policies and procedures. Worked on multiple projects regarding the implementation of multiple retail systems.

• POS Helpdesk Technician

  BCBG Max Azria

  (Privately Held; 1001-5000 employees; Apparel & Fashion industry)

  March 2006 — March 2007 (1 year 1 month)

  Provided support to 300+ retail stores. Repaired and built PCs, laptops. Worked on many different projects to increase the level of efficiency of the helpdesk.

• Software Tester (Key Operator)

  Xerox

  (Public Company; 10,001 or more employees; XRX; Information Technology and Services industry)

  January 2006 — March 2006 (3 months)

  I used to test the DocuSP software on Blackbird, Tigris, etc. printers.

Benjamin Moreno’s Education

• DeVry University, Long Beach

  BA, Technical Management, 2002 — 2005

  Activities and Societies:

  My school was not cool enough to have any type of fraternity. There was a student government, but I was not interested.

Additional Information

Benjamin Moreno’s Websites:

• My Company
• My Blog

Benjamin Moreno’s Interests:

Technology, Online Income, Blogging, Mixed Martial Arts, PC Games, Investing, Family fun.

Benjamin Moreno’s Groups:

•    Retail Industry Professionals Worldwide

Benjamin Moreno’s Honors:

Einstein Award - High School Biology
Sailor Of The Month - US Navy

Benjamin Moreno’s Contact Settings

Interested In:

• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch