Benjamin Moreno

Current
Past
Education
  • DeVry University, Long Beach
Connections
15 connections
Industry
Information Technology and Services
Websites

Benjamin Moreno’s Summary

I started my professional career as a sailor in the U.S. Navy. After 4 years I decided to work in the private sector. My first job was at Xerox as a software tester. Now I work at BCBG where I've been for the last two years in the IT department. I have worked as both a technician and a supervisor for corporate support and store support.

My goal is to eventually become a II or III level technician with a broad range of technical skills in networking, security, infrastructure, and retail systems.

Benjamin Moreno’s Specialties:

Desktop and Laptop computer repair, register support for stores.


Benjamin Moreno’s Experience

  • Corporate Helpdesk Analyst

    BCBG Max Azria

    (Privately Held; 1001-5000 employees; Apparel & Fashion industry)

    February 2008Present (10 months)

    I provide telephone and remote support to over 2000 corporate users and manage an asset manager server.

  • POS Helpdesk Supervisor

    BCBG Max Azria

    (Privately Held; 1001-5000 employees; Apparel & Fashion industry)

    March 2007February 2008 (1 year)

    Managed a team of POS technicians to successfully support over 300 retail stores. Created policies and procedures. Worked on multiple projects regarding the implementation of multiple retail systems.

  • POS Helpdesk Technician

    BCBG Max Azria

    (Privately Held; 1001-5000 employees; Apparel & Fashion industry)

    March 2006March 2007 (1 year 1 month)

    Provided support to 300+ retail stores. Repaired and built PCs, laptops. Worked on many different projects to increase the level of efficiency of the helpdesk.

  • Software Tester (Key Operator)

    Xerox

    (Public Company; 10,001 or more employees; XRX; Information Technology and Services industry)

    January 2006March 2006 (3 months)

    I used to test the DocuSP software on Blackbird, Tigris, etc. printers.


Benjamin Moreno’s Education

  • DeVry University, Long Beach

    BA, Technical Management, 20022005

    Activities and Societies:
    My school was not cool enough to have any type of fraternity. There was a student government, but I was not interested.

Additional Information

Benjamin Moreno’s Websites:

Benjamin Moreno’s Interests:

Technology, Online Income, Blogging, Mixed Martial Arts, PC Games, Investing, Family fun.

Benjamin Moreno’s Groups:

  •    Retail Industry Professionals Worldwide

Benjamin Moreno’s Honors:

Einstein Award - High School Biology
Sailor Of The Month - US Navy


Benjamin Moreno’s Contact Settings

Interested In:

  • job inquiries
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

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