
IT Technician at E-Z Rent-A-Car
Orlando, Florida Area

IT Technician at E-Z Rent-A-Car
Orlando, Florida Area
• HTML/XHTML; Self-taught, W3C Compliance; 7 Years; Expert
• CSS; Self-taught, W3C Compliance; 5 Years; Advanced
• Linux; Slackware, Ubuntu, Embedded OpenWRT; 5 Years; Advanced
• Windows; XP, Vista, Server(2000, 2003, 2008), CE; 8 Years; Intermediate
• Networking; Hardware, VPN, IPTables, SSH, RDP, VNC, FTP,
DNS, Ping, Traceroute; 2.5 Years; Intermediate
• Perl; CGI Applications, Scripting; 2.5 Years; Intermediate
• IPv6; WAN Construction, IPv6 Internet; 2 Years; Intermediate
(Privately Held; Consumer Services industry)
June 2007 — Present (2 years 6 months)
• Implemented IPv6-enabled WAN using OpenWRT embedded Linux routers, and the Tinc VPN daemon, creating more uptime.
• Developed USB installer for a customized, internal-use Ubuntu installation, allowing for machines free of optical media.
• Reverse engineered Windows CE based scan-brick computers and developed automated installation and repair scripts, allowing full use of a large investment.
• Helped manage ~200 internal DNS names for servers, workstations, printers and routers.
• Helped develop new DNS and network infrastructure to replace the deprecated system in use.
• Wrote several CGI applications including an IPv6/IPv4 ping visualization tool, an ink invoice generator and a hardware maintainance database.
• Provided on-call technical support 24/7 for full length of employment.
• Traveled to off-site locations to retrofit old hardware and assist in location moving.
• Managed remote installation of ~30 network printers using SSH proxying and firefox to create a more stable work environment.
• Managed ordering of consumables such as toner and standard forms and implemented new, more efficient record keeping methods to save both time and money.
(Privately Held; Consumer Services industry)
November 2008 — February 2009 (4 months)
• Worked in car release and return area, interacting directly with customers, in addition to regular IT duties.
• Performed on-site technical support for our largest location at Orlando International Airport.
• Became familiarized with rental process and also observed equipment performance and employee reaction to malfunctions.
• Utilized above findings to write a five page assessment of IT needs and infrastructural changes to be submitted to company executives.