
Senior Technology Executive with Servant-Leader Approach
Greater New York City Area

Senior Technology Executive with Servant-Leader Approach
Greater New York City Area
Benjamin Lichtenwalner has a broad background in business technology, including experience in support, programming, architecture, analysis, management and leadership roles. Lichtenwalner has implemented solutions or overseen the rapid growth of technology services at companies including Inc. 500, Fortune 500 and non-profit organizations. Benjamin is also a strong proponent of Servant-Leadership and works to educate others on the benefits of humble leadership through service first.
Mr. Lichtenwalner holds an M.B.A. with a concentration in Corporate Entrepreneurship from Lehigh University and a B.S. in Management Science and Information Systems from the Smeal College of Business at The Pennsylvania State University.
Regardless of his professional success, Mr. Lichtenwalner understands that it's not about him. He has been blessed with incredible teams and a wonderful network of family and friends whose support has been key in his continued success.
Beyond his professional interests, Benjamin also enjoys visiting with family, reading (The Good Book, business and technology publications) and riding his motorcycle. He spends most of his time between Westchester County, New York and Holland, MI with his wife and son.
Leveraging technology in rapid growth and turnaround environments.
Servant-Leadership.
Social networking.
E-Commerce.
Digital collaboration.
(Public Company; WHR; Consumer Goods industry)
2008 — Present (1 year )
Global responsibility for eBusiness at this leading manufacturer and marketer of white goods, with annual sales of more than $15 billion and more than 60,000 employees. Oversee the Go-To-Market functions for the Internet channel, across many global and regional brands including Whirlpool, Maytag, Jenn-Air, KitchenAid, Amana and more.
(Privately Held; Philanthropy industry)
January 2006 — Present (3 years 11 months)
Contributing to the early development of this exciting new organization. Philanthropist.org (http://www.philanthropist.org ) is a startup venture and academic experiment in markets and aims to increase corporate volunteering & improve the efficiency of online micro-philanthropy as a virtual "free market think tank in action".
(Non-Profit; 10,001 or more employees; TFA; Education Management industry)
February 2006 — February 2008 (2 years 1 month)
Responsible for all technology across this high-growth, $90MM organization, encompassing 900 staff, 25 remote offices, 60+ servers and dozens of custom applications. Restructured IT, enhanced infrastructure and scaled staffing to appropriate levels, while implementing improved service level agreements, initial project management team, policies and procedures throughout the organization greatest growth to date.
(Public Company; 201-500 employees; Online Media industry)
October 2004 — February 2006 (1 year 5 months)
Turned around and managed the development and implementation of a custom Enterprise Resource Planning (ERP) application to support rapid business growth. Managed cross-functional team resources, schedules, requirements and deliverables. Supervised personnel concerns, including employee performance and contractor responsibilities. Communicated with executives daily. Drafted budgets.
(Public Company; 10,001 or more employees; APD; Chemicals industry)
August 2003 — October 2004 (1 year 3 months)
Managed technical projects in high growth department. Directed international project teams of up to 14 individuals. Governed application lifecycle concerns. Administered emergency software release process. Negotiated vendor contracts. Initiated and led an activity-based cost analysis of programs. Managed projects impacted over 40% of site hits and 60% of connected transactions including ERP integration.
(Public Company; 10,001 or more employees; APD; Chemicals industry)
August 2001 — August 2003 (2 years 1 month)
Designed and oversaw the daily development activities of 15 different applications ranging in development time from six weeks to five months and 20 to 2,400 man hours. Created standards and best practices for development team of 16 members. Translated organization requirements into technical designs. Designed applications accounted for over 30% of application hits.
(Public Company; 10,001 or more employees; APD; Information Technology and Services industry)
May 2000 — August 2001 (1 year 4 months)
Developed applications based upon technical designs. Completed projects included a variety of internal, external, secured, unsecured, marketing and transactional applications.
(Public Company; 10,001 or more employees; APD; Information Technology and Services industry)
July 1999 — May 2000 (11 months)
Managed IT Support relationship with U.S. field operations at highest levels. Traveled extensively to plant and sales offices. Oversaw hardware and software implementations at remote locations.
(Public Company; 10,001 or more employees; APD; Information Technology and Services industry)
May 1997 — July 1999 (2 years 3 months)
Programmed a variety of intranet web sites for varied organization units and applications.
MBA , Corporate Entrepreneurship , August 2003 — January 2005
Bachelor of Science , Management Science and Information Systems , August 1995 — May 1999
Technology, Management, eCommerce, E-Business, Social Technology, Web 2.0, Entrepreneurship, Social Entrepreneurship, Corporate Entrepreneurship, Innovation, Non-profit Management, Servant Leadership, Leveraging technology to support high-growth organizations, Service Oriented Architecture (SOA), Open Source, Software Development Methodologies, Information Technology Infrastructure Library (ITIL), Technology and Business Process Innovation, Motorcycles, Mining and Paintball
Alpha Kappa Psi, Philanthropist.org, Execunet, Lehigh University MBA, Penn State Lion-Link Mentoring Program, Technology Executive Networking Group (TENG)
ITIL Certification (EXIN, 7/2007)
- Information Technology Infrastructure Library Foundations Certification
Product Group Beyond Expectations Award (TechTarget, Inc. 8/2005)
- Department award, granted in recognition of exceptional leadership, teamwork and communication
Health and Safety Leadership Award (Air Products & Chemicals, Inc. 10/2003)
- Chairman’s award in appreciation of developing an innovative application which was praised by the FDA
Ralph H. Wherry, Senior Student Service Award (Penn State University 5/1999)
- University award in recognition of service to the university, academic achievement and promise of future success