Ben Gross

Current

Online Editor at Messaging News
Researcher at The Highlands Group

Past

Research intern at Microsoft
Analyst at Ferris Research
Visiting Scholar at University of California at Berkeley

Engineering intern at Google
Reseacher at University of Illinois at Urbana-Champaign

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Education

University of Illinois at Urbana-Champaign
University of Illinois at Urbana-Champaign

Connections

169 connections

Industry

Internet

Ben Gross’s Summary

I am a doctoral student in the Graduate School of Library and Information Science (GSLIS) at the University of Illinois Urbana-Champaign (UIUC). My dissertation focuses on identity management, multiple online identifiers, and namespaces in email, instant messaging and on mobile devices.This research fits into my broader interest in the tensions between behavior, policy, and technical infrastructure.

I am the online editor for Messaging News where I write the "On Message" column.

Ben Gross’s Specialties:

Messaging systems (email, instant messaging and mobile messaging), identity management, namespaces, human-computer interaction, personal information systems, information retrieval, digital libraries, socio-technical systems, wireless networking, VoIP, collaboration systems, and social networks.

Ben Gross’s Experience

Online Editor

Messaging News

(Privately Held; 11-50 employees; Computer Software industry)

January 2007 — Present (2 years 11 months)

I write the online column "On Message" as well a column by the same name for the print magazine. Messaging News concentrates on business email and messaging technology.
Researcher

The Highlands Group

(Privately Held; 1-10 employees; Marketing and Advertising industry)

January 2007 — Present (2 years 11 months)
Research intern

Microsoft

(Public Company; 10,001 or more employees; MSFT; Computer Software industry)

January 2008 — June 2008 (6 months)

I worked on identity management in Microsoft LiveID.
Analyst

Ferris Research

(Privately Held; 11-50 employees; Computer Software industry)

May 2003 — February 2008 (4 years 10 months)

I covered email and instant messaging, presence, mobile messaging, open source messaging infrastructure, social software, social network analysis, lightweight collaborative software, and Voice over IP (VOIP).
Visiting Scholar

University of California at Berkeley

(Educational Institution; 10,001 or more employees; Higher Education industry)

January 2000 — May 2006 (6 years 5 months)

Visiting Scholar in the School of Information formerly school of Information Management and Systems (SIMS).
Engineering intern

Google

(Public Company; 5001-10,000 employees; GOOG; Computer Software industry)

October 2005 — March 2006 (6 months)

I worked on identity management in Google Accounts.
Reseacher

University of Illinois at Urbana-Champaign

(Educational Institution; 10,001 or more employees; Higher Education industry)

May 1995 — August 2003 (8 years 4 months)

Special assignment to National Science Foundation (NSF). Received and managed NSF grants to coordinate Digital Libraries Initiative (DLI) projects from thirty U.S. and international universities. Evaluated digital libraries research for federal funding agencies. Worked to improve collaboration and technical interoperability across research projects. Coordinated and implemented a technology showcase at NSF headquarters to demonstrate research activities from the DLI project sites, in order to make the research accessible to Congress, funding agencies and the public.