Language Systems Analyst at Trofholz Technologies
San Antonio, Texas Area
- Current
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- Language Systems Analyst at Trofholz Technologies
- Past
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- Manager Learning & Performance at CVS Caremark
- Senior Training Specialist / Language Instructor at L-3 Communications
- Manager Special Projects at US Air Force - 67th Information Operations Wing
- Manager Tactics Analysis Department at US Air Force - 352d Information Operations Squadron
- Manager Cryptologic Linguist Training / Manager Tactics Analysis & Reporting Program at US Air Force - 67th Information Operations Wing
- Consultant Part-Time Auto Sales at CarMax Auto Superstore
- Education
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- Jones International University
- Oxford Seminars
- Excelsior College
- Community College of the Air Force
- Recommended
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4 people have recommended Mike - Connections
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72
connections
- Industry
- Education Management
- Websites
Mike Bender’s Summary
Experienced training manager, course developer, group facilitator & platform instructor
Mike Bender’s Experience
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Language Systems Analyst
Trofholz Technologies
(Privately Held; Information Technology and Services industry)
June 2009 — Present (6 months)
Develops and manages Russian and German language curriculum for web-based learning portal. Moderates discussion forums for foreign language learners. Creates and maintains RSS and podcast feeds. Acts as liaison with customer organizations to assess foreign language training requirements.
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Manager Learning & Performance
CVS Caremark
(Public Company; Pharmaceuticals industry)
December 2007 — May 2009 (1 year 6 months)
Directly managed 24 classroom facilitators in 7 operational facilities in Texas, Arizona and Alabama. Partnered with business leaders across multiple business units and Learning & Performance team to improve the capability and performance of the Operations workforce. Effectively allocated resources based on business needs. Created individual talent development plans, identifying tools and resources for professional and personal growth resulting in the improvement of current and future team bench strength.
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Senior Training Specialist / Language Instructor
L-3 Communications
(Public Company; LLL; Defense & Space industry)
August 2006 — December 2007 (1 year 5 months)
Provided basic, intermediate and advanced Russian and English as a Second Language (ESL) instruction to U.S. government language specialists. Prepared new course materials, developing e-curriculum/CBT and traditional course materials in accordance with customer curriculum development standards and guidelines. Planned and completed analysis, design, development, implementation and evaluation for multimedia and traditional training systems developed for training programs. Served as primary manager for two intermediate-level language courses.
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Manager Special Projects
US Air Force - 67th Information Operations Wing
(Military industry)
July 2005 — June 2006 (1 year )
Managed 200+ interorganizational agreements for worldwide headquarters. Advised newly activated organizations on training, funding, security, and comm/computer requirements. Provided coaching and mentoring to organizational personnel on document content/format.
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Manager Tactics Analysis Department
US Air Force - 352d Information Operations Squadron
(Military industry)
February 2002 — June 2005 (3 years 5 months)
Led 9-person team; managed $500K in multimedia graphics equipment. Coordinated 3 workcenters, including efforts in Japan & Australia. Directed highly specialized briefings to 600+ US aircrew members. Projected/executed $65K annual travel budget for briefing teams.
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Manager Cryptologic Linguist Training / Manager Tactics Analysis & Reporting Program
US Air Force - 67th Information Operations Wing
(Military industry)
August 1997 — January 2002 (4 years 6 months)
Managed language training for 2,000+ personnel in 50+ locations; formulated policy & ensured compliance. Tracked/scheduled training & evaluation for personnel around the globe. Established training requirements to allow introduction of new systems and procedures. Guided the implementation of and monitored proper use of organizational guidelines.
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Consultant Part-Time Auto Sales
CarMax Auto Superstore
(Public Company; 10,001 or more employees; Automotive industry)
December 1998 — October 2000 (1 year 11 months)
Provided first level of customer service to vehicle buyers. Advised customers on all areas of vehicle purchases. Gathered customer credit information and transmitted loan application data to lending institutions. Interfaced with operations and service departments to ensure exceptional customer service.
Mike Bender’s Education
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Jones International University
Master of Education (M.Ed.) , Corporate Training & Knowledge Management , 2005 — 2008
Summa Cum Laude
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Oxford Seminars
Certification , Teaching English as a Second Language (TESL) , 2007 — 2007
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Excelsior College
Bachelor of Science (B.S.) , Liberal Studies / Russian , 2003 — 2003
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Community College of the Air Force
Associate in Applied Science (A.A.S.) , Instructional Technology , 1983 — 1992
Additional Information
Mike Bender’s Websites:
Mike Bender’s Groups:
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Learning, Education and Training Professionals Group -
US Military Veterans Network -
Community College of the Air Force Alumni -
Excelsior College Alumni -
DLI-FLC Alumni -
L-3 Communications Alumni -
JIU - Students and Alumni of Jones International University -
Army of Occupation Medal (Berlin) -
Learning Paths -
AIA/ESC/USAFSS Alumni
Mike Bender’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- reference requests
- getting back in touch
