Ben Copeland

Current

• Sr Support Specialist at Fujitsu at Fujitsu
• Network Admin at Affirmative Insurance

Education

• Sherman High school
• Collin County Community College

Connections

48 connections

Industry

Computer Networking

Ben Copeland’s Summary

To obtain a challenging position as a Network Administrator/Engineer or in the Internet Technologies field that will best utilize my extensive experience in both hardware & software, and my expertise at troubleshooting & problem solving.

I have a thorough technical understanding of end-to-end desktop services and how they integrate - including security, patch management, enterprise directory, remote access, groupware, password management, content management, help desk services, server storage, veritas backups and network services.

Ben Copeland’s Specialties:

BigFix Enterprise: Microsoft patch/hotfix deployment software.
WebSense; NAS File Servers: Setting up and maintaining a Snap appliance server.
Barracuda Spam; Install, set-up, maintenance, troubleshooting firewall. Install and set up Blackberry server. Sarbanes Oxley Compliance; Rater Installation, troubleshooting & technical support. Veritas backup/disaster recovery: Microsoft applications and (spy-ware, spam, virus) support.

Ben Copeland’s Experience

• Sr Support Specialist at Fujitsu

  Fujitsu

  (Public Company; 10,001 or more employees; Computer Hardware industry)

  March 2007 — Present (2 years 5 months)

• Network Admin

  Affirmative Insurance

  (Public Company; 501-1000 employees; Computer Networking industry)

  January 2003 — Present (6 years 7 months)

  Network support for 330 internal & 1,000+ external users.Veritas Backup Exec ver10d. Patch management.Installed and configured servers from Windows NT server to Windows 2003 server; Administrated network and desktop resources; Provided third level technical support; Network & Exchange User Accounts; Network Home Spaces; Manage public folders and Outlook forms; Microsoft applications and (spy-ware, spam, virus) support.IP Sentry; BigFix Enterprise: Microsoft patch/hotfix deployment software. WebSense; NAS File Servers: Setting up and maintaining a Snap appliance server. Barracuda Spam Firewall; Installed Blackberry server. Maintained Sox compliant shares for the network; Install, upgrade and configure network printing, directory structures, rights, security, software and file services in Windows Server & XP environments. Configure and distribute new hardware; PDA-Troubleshoot and maintain PDA devices such as Palm® Treo™, and Blackberry. Rater.

Ben Copeland’s Education

• Sherman High school

  1979 — 1983

• Collin County Community College

  Internet Technologies ,

  Collin County Community College 1999-2000
  
  • A+ Certification.
  • NT 4.0 Workstation.
  • NT Networking Essentials.
  • NT 4.0 Server.
  • Computer Maintenance – Windows 95, 98, XP, 2000, 2003, IE; Microsoft Office ’98, XP, 2000, 2003; Microsoft Outlook. DOS.
  
  New Horizons Computer Learning Center Ongoing
  
  • 2274 Microsoft® Windows® Server 2003 environment.
  • 2282A Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure.

Additional Information

Ben Copeland’s Honors:

MCITP

Ben Copeland’s Contact Settings

Interested In:

• career opportunities
• job inquiries
• expertise requests
• reference requests
• getting back in touch