Benchmark Portal

Current

• Owner at BenchmarkPortal
• Owner at BenchmarkPortal
• Owner at The College of Call Center Excellence

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Education

• Purdue University

Recommended

2 people have recommended Benchmark

Connections

154 connections

Industry

Information Services

Websites

• My Company
• My Blog

Benchmark Portal’s Summary

Call Center Certification, Consulting, Industry Reports, Benchmarking, Call Center Assesments, Education

Benchmark Portal’s Specialties:

Online Courses, Webinars, Consulting,Industry Reports, World Wide Education

Benchmark Portal’s Experience

• Owner

  BenchmarkPortal

  (Information Services industry)

  1995 — Present (14 years )

• Owner

  BenchmarkPortal

  (Privately Held; Information Services industry)

  1995 — Present (14 years )

• Owner

  The College of Call Center Excellence

  (Information Services industry)

  January 1995 — Present (14 years 11 months)

  Training! Our experienced, certified instructors make the difference. For managers looking to enhance their skills and insights on a wide range of subjects, there is no better program. Courses are designed to let you customize the learning experience by focusing on specific areas of interest. All courses cover the key challenges you need to address to successfully elevate your contact center to new levels of excellence. We offer our course in person across the country and online around the world.

Benchmark Portal’s Education

• Purdue University

  1995 — 1995

  Activities and Societies:

  Development of the Center for Customer Driven Quality

Additional Information

Benchmark Portal’s Websites:

• My Company
• My Blog

Benchmark Portal’s Interests:

Call Center Training, Management Training, Industry Reports, Consulting, Certification, Webinars,

Benchmark Portal’s Groups:

Center for Customer Driven Quality, Purdue University,

•    Contact Center Group
•    Worldwide Contact Center Professionals - Largest Network for Call Center Professionals
•    CRM Focus Expert Group
•    CallCentre Search
•    Best Practices in Call Centers Worldwide
•    BenchmarkPortal Connections
•    CCCE Alumni

Benchmark Portal’s Honors:

We award the Certified Center of Excellence

Benchmark Portal’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch