
Interaction Designer and Entrepreneur
Greater Pittsburgh Area

Interaction Designer and Entrepreneur
Greater Pittsburgh Area
As an interaction designer, I figure out how things should work. As a consultant, I help clients identify and capitalize on strategic opportunities. In practice, I do many different things to ensure the successful execution of a project.
At a high level, I design better products and experiences by studying users (their work environment, job tasks and duties, skills, and behavior), applying knowledge and research, and then engaging an iterative process of design, build, and test.
I have spent much of my career in research institutions and have a respect for the scientific method and the knowledge that research produces. Due to the project-based nature of most of my jobs, I have had to regularly and rapidly learn the details of new things; I enjoy doing this and am adept at it. Along the way, I've also developed a broad set of technical and analytical skills that can be used to solve almost any type of problem.
I work best in casual environments where multidisciplinary teams of people contribute their perspective along with their insights. I enjoy work that calls on my creative, organizational, social, and technical capacities to solve complex problems.
Analytical, creative, and strategic thinking
System perspective
Project management
Contextual inquiry & interview
Task analysis
Heuristic evaluation
Think aloud
Participatory design
Highly computer proficient
Building group consensus
Quick to learn and understand
Clear writing and presentation
(Privately Held; Design industry)
May 2007 — Present (2 years 3 months)
I help clients capitalize on strategic opportunities. This includes helping them identify opportunities and refine internal processes to foster creativity & innovation, as well as designing useful and intuitive products and services.
Clients I have served include General Dynamics, Whirlpool Corporation, American Eagle Outfitters, and SoloHealth.
(Marketing and Advertising industry)
May 2006 — November 2008 (2 years 7 months)
Brring! is a new service that lets you earn money every time someone calls you. First, we hook you up with a free phone number that rings through to your normal phone. When your friends call your new Brring! number they'll hear a short, 10 second ad. For each ad played, you earn up to $1!
(Non-Profit; 1001-5000 employees; Think Tanks industry)
June 2001 — August 2006 (5 years 3 months)
In total, I worked for about three and half years at RAND on a number of different projects. Early on, I solicited requirements from multiple stakeholders and helped develop and write biometrics policy recommendations. I also statistically analyzed a large volume of survey data in Stata and Excel. Later, I designed and built a grid computing system based on the University of Wisconsin's Condor software. I then used that grid to run agent-based simulation models of military C4ISR systems that I helped develop.
(Privately Held; Information Technology and Services industry)
September 2005 — June 2006 (10 months)
My primary role at Arcadia was to support a commissions payment system built over the prior two years at a 3.5 billion dollar software firm. I also lead a team developing new sales compensation optimization business tools.
(Non-Profit; 501-1000 employees; Information Technology and Services industry)
August 2003 — January 2004 (6 months)
Mitretek Systems (now Noblis) is a nonprofit science, technology and strategy organization that helps clients solve complex systems, process, and infrastructure problems. My responsibilities were to technically analyze and document solutions related to U.S. passport scanning and printing systems. I also performed a technical comparison of JPEG and JPEG 2000 image compression algorithms. I presented my findings, with a brief tutorial about JPEG 2000, at the Department of State Image Quality Improvement Program (IQIP) Conference.
Master's , Human-Computer Interaction , 2006 — 2008
1997 — 2001
Fine woodworking, competitive league Ultimate Frisbee, photography, building things.