President at Bricks of Knowledge: Business Development and Training Consultants-www.bricksofknowledge.com
Greater Los Angeles Area
President at Bricks of Knowledge: Business Development and Training Consultants-www.bricksofknowledge.com
Greater Los Angeles Area
I have over 15 years of corporate business experience. In those 15 years my passion has been Training & Development while being involved in IT, Accounting, Sales and Marketing in several industries including: Residential Development, Property Management, Software, Pharmaceutical, Photographic, and Financial. I am a proven corporate team player with training, project management, organizational and supervisory skills on many different projects including: application roll-outs, network & hardware implementations, company & office relocations, and disaster recovery. My excellent management, teamwork abilities and positive attitude have consistently ensured the highest productivity levels for all projects and teams I have worked with. With this diverse background and experience I am able to understand the unique needs of a company and deliver a custom-tailored training package. I understand that in order for a project to be successful, I have to start with your people.
My training and technical background, along with my personal approach and ability to understand companies’ business processes, have given me the ability to effectively train non-technical end-users on hardware and software applications in a way that they can understand.
I have training experience in the following:
Pivotal CRM, Microsoft Dynamics CRM, Buzzsaw, Hyphen-Build Pro, Envision, VoIP, Computer Hardware, Computer 101, Rightfax, Microsoft Sharepoint, Office 2000/2003, Outlook Web Access, Citrix, Help Desk, Customer Service, Sales and Marketing
I received my B.A. in Liberal Studies from California State University, Long Beach with a concentration in Psychology.
I obtained my Training and Development Diploma from Langevin Learning Services in 2006.
I am a Certified Autodesk Buzzsaw Trainer.
Applications: MS Windows 98/NT/2000/XP, Exchange 5.5/2000, Active Directory, Ghost 7.5, Microsoft Sharepoint, McAfee and Norton Anti-virus, MS Office 97/2000/2003, Visio, Project, Lectora, Captivate, Snag-It, Landesk, VPN, Softrax Financials & Operations, Smartstream, JDEdwards, Oracle Financials, Magic Solutions, Remedy, Track-It, Facsys, DWF Composer, Adobe Photoshop 7.0