Bruno Caseiro

Current

• Technical Account Manager at McAfee Inc

Past

• IT Architect at Atos Origin
• Sr. Support Analyst at Atos Origin do Brasil
• Systems Engineer at NetSafe (McAfee Partner)

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Education

• Carlos Drummond University

Recommended

1 person has recommended Bruno

Connections

92 connections

Industry

Computer Software

Bruno Caseiro’s Summary

- 9 years of experience working with technical support (pre and post sales), network administration, and information security.
- Customer facing skills, goal orientated, and capable of working under pressure to tight timescales.
- Experience in understanding customer's needs and recommending an appropriate solution.
- Experience in delivering presentations, technical demos, and POC.
- Experience in managing conference calls and remote sessions with customers and development in order to detect and resolve critical issues, involving people from LTAM, NA, Europe, and APAC.
- Experience in giving technical trainings related to Microsoft and McAfee products to customers and co-workers.

Bruno Caseiro’s Experience

• Technical Account Manager

  McAfee Inc

  (Public Company; 5001-10,000 employees; Computer Software industry)

  February 2007 — Present (2 years 6 months)

• IT Architect

  Atos Origin

  (Public Company; 10,001 or more employees; Computer Software industry)

  October 2006 — February 2007 (5 months)

• Sr. Support Analyst

  Atos Origin do Brasil

  (Public Company; 10,001 or more employees; Information Technology and Services industry)

  May 2004 — September 2006 (2 years 5 months)

• Systems Engineer

  NetSafe (McAfee Partner)

  (Privately Held; 11-50 employees; Information Technology and Services industry)

  October 2002 — May 2004 (1 year 8 months)

Bruno Caseiro’s Education

• Carlos Drummond University

  2000 — 2004

Additional Information

Bruno Caseiro’s Honors:

– CEH (Certified Ethical Hacker), since 2008
– CompTIA Security+ Certified, since 2007
– ITILF (Foundation Certificate in IT Service Management), since 2006
– MCSE Windows 2003, since 2005
– MCSA Windows 2003, since 2005
– MCSE Security Windows 2000, since 2003
– McAfee Perimeter Defense Specialist, since 2003
– McAfee Intranet Defense Specialist, since 2002
– Microsoft Certified Professional Windows NT/2000, since 2000.

Bruno Caseiro’s Contact Settings

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