
Talented IT Proffessional, Graphic/Apparel Designer, IT Consultant, Former Turkish Air Force Officer
Greater New York City Area

Talented IT Proffessional, Graphic/Apparel Designer, IT Consultant, Former Turkish Air Force Officer
Greater New York City Area
Dedicated technical professional combining 12 years of IT-Electronic Systems related experience with solid background in daily systems operations, network performance monitoring and technical support / troubleshooting. Track record of excellent interpersonal skills, effectively communicating technical information to all levels of staff and management. Skilled team leader; can direct multiple tasks effectively and master innovative software and tools. Thrive in high-pressure situations requiring focused decision making.
Graduated from Turkish Air Force Academy with Electronics Engineer degree. I have the depth of experience to make positive contributions to any firm I worked for.
I have an industrial discipline, devotion to duty, willingness to learn, work experience and strong personality. I have the talent to create different and unique results. I feel these qualities would make me a good asset to any company.
Desktop Support ● Phone Support ● Executive Technical Support ● Continuous Process Improvement ● Troubleshooting/Corrective Action ● Software and Hardware Installations ●Data Recovery ● Personnel Training ● IT reporting ● LAN Management ●Graphic design (T-shirt, banner, brochure, flyer design) ● Skateboard design ● WYSIWYG layout tools ● Electonic - Audio/Video Systems Installation and troubleshooting.
(Non-Profit; Hospital & Health Care industry)
August 2009 — Present (4 months)
(Entertainment industry)
August 2009 — Present (4 months)
- Freelance apparel designer for Boondock Saints Store
(Medical Practice industry)
July 2009 — Present (5 months)
- Mainly responsible for cover of Journal of Clinical and Analytical Medicine, marketing posters, consultancy for rest of the magazine.
- Responsible for finding new ways for marketing of magazine.
(Privately Held; Computer Software industry)
November 2008 — January 2009 (3 months)
• Proactively monitoring Cybershift`s internet applications using third party and custom in-house monitoring tools
• Logging new issues into incident management system
• Timely escalation of issues to proper subject matter experts
• Performing daily administrative tasks such as working with daily checklists and creating turnover reports
• Monitoring all assigned systems to identify problems or potential problems. This includes monitoring network and servers; data transfers; backups and system and business processes.
(Privately Held; 201-500 employees; Information Technology and Services industry)
April 2008 — November 2008 (8 months)
I`m working at UBS Wealth Management - Weehawken / New Jersey. Handling hardware support on site services.
•Performing all support tasks to end users for hardware, software on PCs and Printers.
•Installing, upgrading and fixed Dell Optiplex GX1, GX110, GX150, GX260, GX270, GX620 PCs
•Installing, repairing and fixing IBM Infoprint printers, Dell Laser Printers, HP Laser Printers.
•Performing BlacBerry support.
•Working with general ticket system.
(Military industry)
May 2005 — August 2007 (2 years 4 months)
•Worked as a First Lieutenant Officer and 2nd Director of IT Department.
•Assisted The Head Officer of IT Department
•Acted as consultant in purchasing of all hardware, software and electronics systems by the Command Center
•Set up audio and video systems (video recording devices, DLP Projections etc.) for conferences, training and special events arranged in the command center. Maintained and repaired the systems set up for such purposes.
•Performed all administration tasks for 1000+ users (in 2 different sites) such as data restore-recovery, backup policy implementation, backup reporting etc.
•Performed monitoring, analyzing and escalating network/server communication problems.
•Trained NCO's assigned to the Command Center.
•Worked under high pressure in the chain of command.
•Configured, installed, and maintained desktop computers for more than 1000 users, set up new hardware and software components. Solved LAN and networked printer problems.
(Government Agency; 1001-5000 employees; Military industry)
May 2003 — June 2005 (2 years 2 months)
- Worked as a First Lieutenant Officer and Director of IT Department of The Air Force Base's Communication Center.
- Interacted with clients hosting servers at the facility while doing general problem solving.
- Stayed on 24-hour call over the weekends and after work hours.
- Maintained intranet servers and web servers.
- Trained NCO's assigned to the Base.
- Worked under high pressure in the chain of command.
- Solved daily problems of over 500 work stations on intranet LAN and internet LAN.
- Configured windows server and workstations.
- Acted as consultant in purchasing of all hardware, software and electronics systems by the Air Force Base.
- Set up audio and video systems for conference rooms, classrooms, pilot briefing rooms, special air shows and events arranged in air the force base. Maintained and repaired the same systems.
(Public Company; 11-50 employees; Entertainment industry)
February 1995 — August 1996 (1 year 7 months)
- Set up audio and video systems for discos, night clubs and live concerts.- Maintained and repaired existing systems.
(Public Company; 1-10 employees; Telecommunications industry)
July 1993 — February 1995 (1 year 8 months)
- Done pre-installation surveys for telephone systems to be installed in the buildings, offices or residential homes.
- Installed and set up telephone switchboards for over 100 users.
- Trained switchboard operators.
- Repaired malfunctioning central telephone switchboards and telephone systems.
BE , Electronics Engineering , 1996 — 2000
Electronics Technician , Electronics , 1991 — 1995
Advertisements, outdoor - indoor ads, pop design, banner design, t-shirt design, skate/snow board design, new technologies, mobile technologies, electronic systems