Bruce Bandler

An innovative and energetic leader, skilled communicator & team builder. Proven ability to analyze technology, business operations and growth opportunities, and create strategic and tactical solutions that improve competitive performance and efficiencies while reducing costs.

Bruce Bandler’s Specialties:

Information Technology / Governance / Quality / Sales & Service -
Project & Program Management – Vendor & Contract Management – CRM - Reengineering - IT Architecture

Bruce Bandler’s Experience

Director

Automatic Data Processing, Inc

(Public Company; ADP; Information Services industry)

December 2007 — Present (2 years )

Director - IT Enterprise Portfolio Management
Sr Project Manager

Automatic Data Processing, Inc

(Public Company; 10,001 or more employees; ADP; Information Technology and Services industry)

June 2003 — 2007 (4 years )

Manage cross-organizational team in the design and delivery of web based payroll and report presentment systems with over 2.5 million users. Technology Relationship Manager for major Outsourcing Division supporting over 7.8 million users.
VP - Information Technology & CRM Systems

Deutsche Bank

(Public Company; 10,001 or more employees; DB; Banking industry)

March 2002 — September 2002 (7 months)

Lead a team of technology and business professionals architecting and delivering productivity and revenue and wealth enhancing tools for the Institutional Asset Management business. Responsibility for defining and documenting strategic vision and executing tactical action plans. Managed Portfolio Accounting and CRM initiatives for Institutional Asset Management business.
VP - Information Technology

JPMorgan Chase

(Public Company; 10,001 or more employees; JPM; Financial Services industry)

March 1986 — June 2001 (15 years 4 months)

Directed the end to end delivery of Sales and Service technologies for the Insurance & Investment and Retail Bank divisions. Implementations included Financial Profiling & Portfolio Management tools, CRM, Contact Management platforms, and Call Center platforms.
Vice President

Chase Manhattan Bank

(Public Company; 10,001 or more employees; CMB; Financial Services industry)

1986 — 2001 (15 years )

Managed a 40-member multi-channel cross-organizational merger QA team that developed and deployed customer sales and service functionality. Managed enterprise platform supporting over 600 multi-national branches with over 3,000 internal customers. Lead the support and enhancement of multiple marketing, training, sales and transaction systems.
Vice President

Chemical Bank

(Public Company; 10,001 or more employees; Financial Services industry)

1986 — 2001 (15 years )

Oversaw business & systems management of customer requests & problem resolution supporting over 1.5 million customers with 850,000+ service requests annually. Managed reengineering team. Developed and coordinated systems solutions to support internal and external TQM and service delivery efforts including Voice of the Customer, Mystery Shops, and Executive Response unit.

Lead a technical team responsible for systems development and technical support for the Finance & HR Corporate Information Center. Managed Direct/Indirect expense, FTE and G/L reporting.
Programmer

Warner Computer Systems

(Public Company; 11-50 employees; Computer Hardware industry)

1983 — 1984 (1 year )

Bruce Bandler’s Education

City University of New York-Baruch College - Zicklin School of Business

MBA , Finance & Investments , 1986 — 1991

Minored in Marketing
New York University

BA , Computer Science , 1978 — 1982

Activities and Societies:

Association for Computer Machinery
Yeshivah Of Flatbush

1974 — 1978