Genesys Siebel Consultant
Milan Area, Italy
Genesys Siebel Consultant
Milan Area, Italy
Genesys 6.1/7.1 Consultant
4 years IT experience,
3 years CTI experience - Genesys Framework Environment.
1 year CRM experience - Siebel 2000/Siebel 7.5/Siebel 7.8
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Excellent skills in:
• Genesys Configuration, Management, Routing and Reporting, v 6.1/7.1
• Genesys Routing design, Avaya IVR design.
• Genesys Installation, Deployment and Troubleshouting
Excellent skills in:
• Siebel 2000/Siebel 7.5/Siebel 7.8/Genesys 6.1/6.5 Configuration
Excellent skills in:
• Developing web applications
• Web marketing analisys and improvement
• Web design
• Search Engine Optimization
(Public Company; Information Technology and Services industry)
2008 — Present (less than a year)
(Public Company; 1001-5000 employees; Information Technology and Services industry)
May 2007 — Present (1 year 7 months)
(Public Company; Oil & Energy industry)
November 2006 — Present (2 years 1 month)
(Privately Held; Telecommunications industry)
December 2005 — Present (3 years)
(Public Company; Health, Wellness and Fitness industry)
May 2006 — June 2006 (2 months)
(Mechanical or Industrial Engineering industry)
February 2006 — June 2006 (5 months)
(Public Company; Information Technology and Services industry)
January 2005 — February 2006 (1 year 2 months)
(Information Technology and Services industry)
November 2004 — December 2005 (1 year 2 months)
(Writing and Editing industry)
March 2003 — October 2004 (1 year 8 months)
Master, Economics, 2003 — 2004
1995 — 2002
1989 — 1995