
Baker Strategy Group - Smart Customer Strategy
Greater Detroit Area

Baker Strategy Group - Smart Customer Strategy
Greater Detroit Area
Experienced management consultant focused on customer strategy with growth or new business strategy. Direct experience with customer strategy assessment for Fortune 500 companies. Specific industries of experience include financial services, health care, home services, diversified industrial products, and nonprofits.
Customer Strategy
Customer Satisfaction
Market Research
Competitive Assessment
Strategic Planning
New Markets Assessment
(Partnership; 1-10 employees; Management Consulting industry)
March 2005 — Present (4 years 5 months)
(Management Consulting industry)
2002 — 2005 (3 years)
(Partnership; 501-1000 employees; Management Consulting industry)
September 2000 — July 2001 (11 months)
(Public Company; 10,001 or more employees; T; Telecommunications industry)
November 1995 — August 2000 (4 years 10 months)
MBA , Corporate Strategy and International Business , 1997 — 2000
BS , Communications , 1984 — 1988
UM Football Tennis Business as Missions
Detroit Economic Club
Ann Arbor Chamber of Commerce
Lutheran Church Missouri Synod