Software entrepreneur and project manager
Utrecht Area, Netherlands
- Current
-
- Entrepreneur - new ventures at SustAct.com
- Past
-
- Project manager (freelance) at PGGM
- Consultant Sustainability at ABN AMRO BU NL
- ICT Project Portfolio Management Retail / Mass Affluent at ABN AMRO BU NL
- Program Manager at ABN AMRO BU NL
- Project Manager at ABN AMRO BU NL
- Manager Operations and Projects at Fado Consultancy (100% ABN AMRO)
- VP Business Development at ABN AMRO - New Growth Markets
- Business analyst at IT Strategy department at ABN AMRO
- Education
-
- Erasmus Universiteit Rotterdam
- Technische Universiteit Delft
- Recommended
-
8 people have recommended Oscar - Connections
-
184
connections
- Industry
- Information Technology and Services
- Websites
Oscar Baghuis’s Summary
New ventures that deliver innovative (combinations of) products and services.
Current projects: 3D videoconferencing, VR-fitness and Game-learning.
Project Management: project assignments that have sustainability aspects.
Keywords: sustainability, technology and innovation
Past: Direct Channels Program Manager at ABN AMRO Netherlands
Oscar Baghuis’s Specialties:
Project and program management (MSP).
Internet and Call Center knowledge.
Adding sustainability to product development.
Oscar Baghuis’s Experience
-
Entrepreneur - new ventures
SustAct.com
(Computer Software industry)
April 2007 — Present (2 years 4 months)
New ventures that deliver innovative (combinations of) products and services. Current projects: 3D videoconferencing, Virtual Reality fitness and Game-learning.
Project Management: project assignments. -
Project manager (freelance)
PGGM
(Non-Profit; 1001-5000 employees; Financial Services industry)
October 2008 — November 2008 (2 months)
Projectmanagement - ICT projects at Operations.
-
Consultant Sustainability
ABN AMRO BU NL
(Public Company; 10,001 or more employees; Banking industry)
July 2007 — September 2007 (3 months)
An assignment for ABN AMRO Product Development
Proposal for introduction of (more) sustainable products for the dutch Retail and Mass affluent clients. -
ICT Project Portfolio Management Retail / Mass Affluent
ABN AMRO BU NL
(Public Company; 10,001 or more employees; Financial Services industry)
December 2006 — July 2007 (8 months)
Management of ICT project portfolio for retail and mass affluent client in business unit Netherlands. Budget total of 23m eur. Managing a small team to get the most out of our euro's.
-
Program Manager
ABN AMRO BU NL
(Public Company; 10,001 or more employees; Financial Services industry)
January 2005 — December 2006 (2 years)
Program for further development of Direct Channels for ABN AMRO retail clients, (approx. 5m euros development). The major program deliverables were: One stop sell client processes for Customer Contact Centre and Internet, introduction of on-line (video)chat and skype, restructuring of the Customer Contact Centre organisation to enhance
Preffered Banking (Mass Affluent) client service, speech navigation, voice verification, major restyle of abnamro.nl site, upgrade of outbound calling infrastructure, call blending infrastructure, on-line knowledge management, management information on reason of client contact.
12 direct reports, 40-50 functional reports via the program organisation. -
Project Manager
ABN AMRO BU NL
(Public Company; 10,001 or more employees; Financial Services industry)
April 2002 — December 2005 (3 years 9 months)
Program Management Customer Contact Centre. Defining and realising goals set for 2006.
Project “RodeLoper: differentiation in customer treatment within the Customer Contact Centre.
Project KERS, restructuring the end-to-end process of selling SME (tailor made) loan products. The project also included a reallocation of 1200 employees.
Project "Packaging". The project succeeded in having more than 150.000 clients with the "Prive Pakket" service in our portfolio by the year-end 2003.
Project leader for the commercial introduction of the first product of the Insurance joint venture ABN AMRO - Delta Lloyd.
Project “Debiteuren Beheer”. Implemented the automation of the “pre-collection” process for debt-products sold to retail clients. The result was a reduction of the headcount with 45% and substantial upgrade of the overall process quality.
Project FORT. Production of over two million Financial Overviews (tax). -
Manager Operations and Projects
Fado Consultancy (100% ABN AMRO)
(Privately Held; 11-50 employees; Computer Software industry)
September 2001 — April 2002 (8 months)
Management of a software development team consisting of six developers (direct reports) working on an retail banking application called “VBS-Enterprise”.
Arranging proper development workflows for new development on the software.
Chairman of weekly functional meetings.
Project leader for final delivery of retail banking system to our biggest client. This included project planning, business requirements gathering and related development planning.
Member MT -
VP Business Development
ABN AMRO - New Growth Markets
(Public Company; 10,001 or more employees; Financial Services industry)
August 2000 — September 2001 (1 year 2 months)
Assisting the local project manager in Milan with a business case that proposed the expansion of the Asset Management joint venture (with Antonveneta) by adding Private Banking and On-line brokerage services.
Business case for the introduction of ABN AMRO in the Belgian affluent market with a “Direct Investment Offering”. -
Business analyst at IT Strategy department
ABN AMRO
(Public Company; 10,001 or more employees; Financial Services industry)
November 1996 — August 2000 (3 years 10 months)
Created an IT strategy for the Investment Banking Division.
Established business commitment (Chicago, Singapore, London, Amsterdam) for upgrading management information, electronic delivery of products and services, and internal system integration.
Promoting and implementing project eBroker, the delivery of a new electronic delivery channel for investment banking products. The development teams, located in UK and Amsterdam, created a JAVA platform to support cross-border brokerage and information distribution.
Oscar Baghuis’s Education
-
Erasmus Universiteit Rotterdam
MSc BA , Business Administration (Bedrijfskunde) , 1988 — 1994
-
Technische Universiteit Delft
Applied Physics 1987 — 1988
Additional Information
Oscar Baghuis’s Websites:
Oscar Baghuis’s Interests:
new technology and gadgets, IMDB top movies, squash, sailing, freeware, sustainability issues and solutions, Covey, Neal Donald Walsch, mind mapping.
Oscar Baghuis’s Contact Settings
Interested In:
- consulting offers
- new ventures
- expertise requests
- business deals
- reference requests
- getting back in touch
