Head of Online Interaction at DiGi Telecommunications
Malaysia
Head of Online Interaction at DiGi Telecommunications
Malaysia
Over a decade of experience in the Malaysian Internet and Telecommunications industry. Held various roles in marketing, sales, content, technology and product development. Traveled extensively around the world (US, Europe, Japan, Australia) to meet and learn from different service providers and content providers.
new product development, technology scanning, project management, product management
(Public Company; Telecommunications industry)
July 2009 — Present (5 months)
Driving online sales & distribution, engaging communities through social media and delivering best in class customer service to targeted segments
(Public Company; 1001-5000 employees; Telecommunications industry)
January 2007 — July 2009 (2 years 7 months)
Responsible for building new lines of business for a Malaysian mobile operator. Areas of focus include e-commerce, social networks and mobile/online advertising.
Previous roles :
Head of Content Provider Access ( Industry development and managing relationships over 150 external content providers )
Head of Services (Product management & Development of Ring Back Tones, Mobile TV, Location Based Services)
Head of Messaging (Product management & Development of SMS, MMS, Email, Voicemail, Blackberry)
(Privately Held; 1-10 employees; Arts and Crafts industry)
June 2006 — December 2006 (7 months)
Co-founded a Children’s Arts & Crafts Development Centre in Ampang, Selangor. The Centre offers arts and crafts courses for children (aged 5-11), as well as retail sales. The Centre was successfully brought from conception to launch in 90 days.
(Public Company; 1001-5000 employees; Telecommunications industry)
July 2005 — May 2006 (11 months)
Responsible for developing new products and services for consumer and small/medium business market segments for the ISP division. Involved in multiple projects including Metro Ethernet, 3G and Managed Services. Product Manager for Facilities Management Services (Data Centre & Hosting).
(Privately Held; 51-200 employees; Telecommunications industry)
September 2002 — June 2005 (2 years 10 months)
Overall executive in charge of marketing, sales, customer service, technology development and technology operations. Quantum Business offers low-cost telephony service via various VOIP technologies including SIP & H323. Customers included universities, public companies and Malaysian state governments.
(Privately Held; 51-200 employees; Internet industry)
December 2000 — February 2002 (1 year 3 months)
Initially tasked to set up the Malaysian operations of a regional Digital Media Solutions company. Responsible for managing day to day operations until the appointment of a permanent Country Manager. Lead a team to secure major business relationships with strategic partners and customers.
Key achievements: Successfully established the company with full operational team; launched 31st May 2001.
*Getasia offers Interactive Marketing, Content Syndication and Web & Wireless Services
(Public Company; 10,001 or more employees; Telecommunications industry)
September 1995 — September 2000 (5 years 1 month)
Held various positions in technology, content, marketing and business development roles for the new media arm of the largest telecommunications company in Malaysia. Participated in multiple projects including broadband Internet, interactive TV, virtual communities, online gaming, mobile Internet services, web hosting, application service provider, portals. Played a major role in strategy, planning and implementation of BlueHyppo.com, the portal for South East Asia’s largest ISP. Led the technology team of BlueHyppo as Chief Technology Officer and Deputy Chief of BlueHyppo.
BSc (Hons) , Computer Science , 1992 — 1995
New media, broadband technology, mobile lifestyle