Austin Massee

Austin Massee

Owner of Twin Cities Based IT Consulting Firm, Bethel University Alumni

Location
Greater Minneapolis-St. Paul Area
Industry
Information Technology and Services

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Austin Massee's Overview

Current
  • Owner/Consultant at Department Q Technology Services
Past
Education
  • Bethel University
  • Eden Prairie High School
Recommendations

7 people have recommended Austin

Connections

500+ connections

Austin Massee's Summary

Austin is a graduate of Bethel University in St. Paul, MN where he earned his degree in Business Entrepreneurship and Business Marketing. He is the owner of a local IT consulting firm established in 2003. He loves to be active in the local and academic community and spending time outdoors. Austin formerly served as the Vice President of The Bethel Entrepreneurship Club at Bethel University. He is an Eagle Scout and naturally loves to go camping, fishing, canoeing, hiking, and rock climbing.

SA Computer Services started over eight years ago with only a business card and a dream to help others with computer issues. This small business has grown into an expanding company serving over 200 small business and residential customers in the Twin Cities and around the world via remote access. Austin is currently forming a new business entity to better serve his small business clients.

In an effort to better serve his clients, in 2008 Austin received training on identity theft protection with Pre-Paid Legal Services, inc. (NYSE:PPD) He is qualified to offer legal memberships to individuals and businesses to protect against identity theft and offer preventative legal service plans.

Austin formerly worked with Lifetouch, inc, (Eden Prairie, MN) the world's largest employee-owned photography company. He served under the Corporate Vice President of E-Business and Integrated Solutions and was a member of the Lifetouch Innovation Lab.

Specialties

Computer Repair, Wireless Networking, IT Services, Point of Sale, Remote Access, Security, Surveillance, Data Backup/Recovery, Web Site Development, Training, Windows SharePoint.
Affordable access to the legal system
Identity Theft Protection and Restoration
International Business including the Americas and Europe

Austin Massee's Experience

Owner/Consultant

Department Q Technology Services

June 2003 – Present (9 years) Eden Prairie, MN

Austin Massee
support@ departmentq.com
http://www.departmentq.com

The founder, Austin Massee, started Department Q in 2003 (as SA Computer Services) with only a business card. He consulted with clients and set up home computer networks when high-speed internet was just becoming a reality. From the humble beginning, the company has expanded and developed expertise in also serving small businesses. With headquarters in Eden Prairie, Minnesota, now their professional support technicians serve hundreds of clients locally and around the world.


Services Include:
Professional on-site service
Hardware and software repair
Wireless and office networking
Computer maintenance and tune-ups
Virus and spyware removal and protection
Regular maintenance plans
Remote access support
Data back-up/recovery solutions
Product recommendations and set-up
One-on-one training

Go ahead. Call us.

Innovation and E-Business Specialist

Lifetouch

Privately Held; 10,001+ employees; Photography industry

March 2011 – January 2012 (11 months) Eden Prairie, MN

-Serving on a team of 15 individuals from upper management and cross functional disciplines

-Developed over 12 innovative ideas through concept testing and project management

-Built an advanced SharePoint database to organize hundreds of concept test results

-Working under the direction of the Corporate Vice President of E-Business and Integrated Solutions

Identity Theft Specialist

Legal Shield, Inc.

Privately Held; 10,001+ employees; PPD; Legal Services industry

September 2007 – April 2010 (2 years 8 months)

This New York Stock Exchange company (NYSE:PPD) provides individuals and businesses a solution to the fastest growing threat in north America: Identity Theft. We teamed with Kroll International, the largest risk management forensics accounting firm to provide the best protection on the market.

Counter Intelligence Agent

Geek Squad

Public Company; 10,001+ employees; BBY; Information Technology and Services industry

September 2005 – December 2006 (1 year 4 months)

-Provided complete solutions for the Best Buy customer throughout the entire geek squad experience by completing thorough diagnostics, presenting recommendations, and implementing appropriate resolutions

-Developed and improved process structure for the in-home technicians

Austin Massee's Courses

  • B.A. Business, Marketing and Entrepreneurship

    Bethel University

    • Advertising and Sales Promotion
    • Sales and Sales Management
    • Marketing Management
    • Entrepreneurship Strategies and Tools
    • Business Law
    • Ethical Relationships
    • Human Resource Management
    • Communication, Technology and Society

Austin Massee's Languages

  • Spanish

Austin Massee's Education

Bethel University

B.A. Business, Marketing and Entrepreneurship

2007 – 2011

Activities and Societies: Bethel Entrepreneurship Club, Bethel Business and Economics Association

Eden Prairie High School

2003 – 2007

Austin Massee's Additional Information

Interests:

Fishing, Hiking, Biking, Snowboarding, Traveling, Networking.

Groups and Associations:

Twin Cities Entrepreneurs, Bethel Entrepreneurship Club, Bethel Business and Economics Association

Honors and Awards:

Certified Small Business Consultant, PPLSI
Certified Group Benefits Consultant, PPLSI
Identity Theft Specialist, PPLSI
Eagle Scout Rank, Boy Scouts of America

Contact Austin for:

  • consulting offers
  • new ventures
  • job inquiries
  • expertise requests
  • business deals
  • getting back in touch

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