
Build Master at Specsavers
Southampton, United Kingdom

Build Master at Specsavers
Southampton, United Kingdom
I am a resourceful support professional, with eight years diverse experience at all levels of IT support. My core skills include UNIX/Linux, Scripting, BEA Middleware, Rational CM tools and RDBMS (including Oracle to version 9i, MySQL and SQL server).
UNIX/Linux, shell scripting and automation, continuous integration environments, software development support, deployment packaging, software configuration management.
(Privately Held; Retail industry)
September 2007 — March 2009 (1 year 7 months)
Responsible for all aspects of SCM and Source Code management, Continuous Build environments and deployment/release mechanisms.
Working with 10+ agile teams producing a varied and award-winning suite of International Optical business applications.
(Public Company; 1001-5000 employees; COF; Financial Services industry)
December 2004 — September 2007 (2 years 10 months)
I supported a number of Development, System Test and Integration Testing environments. Responsible for builds and deployments of internally and externally developed software, I worked closely with project management, design, development and production support teams to provide smooth and efficient delivery of enhancements to systems during all phases of a project’s lifecycle. Day to day, I was responsible for the monitoring of around 30 UNIX servers, running HP-UX and Solaris.
My team owned several processes surrounding build and deployment methods, and I took a very active role in the maturity of these tools with a strong view on automating and improving time to deployment. I was also responsible for support of several SCM related systems, focusing on Source Control and Change/Defect Management.
I was involved in Agile/Lean coaching in an attempt to change the way Capital One deliver software to the business from the get-go.
(Government Agency; 201-500 employees; Government Administration industry)
October 2001 — December 2004 (3 years 3 months)
As a key member of a Third Level support team, I was responsible for the administration of all application and database servers. This included the maintenance and monitoring of ten Citrix servers, the main platform for delivering over twenty applications to the Council’s 350 users.
My role covered all aspects of installation and upgrades to both new and existing systems, as well as improvements to internally developed ones. I was heavily involved in the day-to-day administration of the Windows infrastructure, being responsible for the Active Directory, Exchange Mail, Internet Security and Acceleration, Content Management, File and Print servers.
I provided support for the fifteen Oracle and ten Microsoft SQL databases on site, and regularly wrote reports in SQL, PL/SQL and Oracle Reports 6i. I installed, upgraded and maintained all databases on site, including all aspects of backup and recovery, using Oracle 8i, 9i and SQL Server 2000.
(Public Company; 1-10 employees; Retail industry)
November 1999 — June 2001 (1 year 8 months)
As one of two senior sales staff, I provided a high level of Customer Service at all times in a busy High Street Videogames store. Responsible for the presentation of the store and its goods, I had to ensure the best visibility of products and offers. Sales targets and other performance related indicators had to be met on a daily, weekly and monthly basis – our team consistently matched and bettered other stores in the region.
In my role I was responsible for the supervision of staff together with their development and training.
During my employment I built up a very substantial product knowledge, which enabled me to provide an extremely high standard of customer service.
1998 — 2003
videogames, bleeding edge progress, technology, web2.0, UNIX, music, literature