Writer/Consultant at Gartner
Greater New York City Area
Writer/Consultant at Gartner
Greater New York City Area
Experienced communications professional and published writer with a track record for innovation and persuasively delivering messages to different audiences in diverse media.
Expertise in global business, enterprise strategy and services, financial services and technology.
Communication and content; general business; new media; marketing; education; program management; financial services; technology, e-commerce; enterprise technology strategies. Content director and editorial manager for web and SharePoint sites. SharePoint analyst for communications and documentation strategies. Analyst relations and marketing.
(Public Company; IT; Information Technology and Services industry)
August 2008 — Present (1 year)
Writer and consultant for Analyst Relations, Marketing and Sales for research and consulting programs
(Writing and Editing industry)
June 2002 — Present (7 years 2 months)
Writer and marketing consultant to a wide range of companies and clients in technology, financial services and education.
(Public Company; MER; Financial Services industry)
October 2002 — January 2009 (6 years 4 months)
• Global Technology Communications, the group responsible for global intranet content and communications. Create strategic messages for various media and audiences. SharePoint and Web site management and development for communications including content creation/management and managing writers.
• End User Communications.
• Advanced Architecture, the group responsible for the design and creation of new technology approaches in support of financial services including virtualization, stateless computing and Linux.
(Public Company; 10,001 or more employees; Information Technology and Services industry)
August 2004 — July 2005 (1 year)
In support of Marketing Group, Sales and Distribtion, monitored global channel marketplace, including competitors, regulatory and economic issues and e-commerce. Explored routes to market for products and competitors in all geos. Lead S&D MI effort to analyze impact of IBM-PC-Lenovo sale on IBM.
(Privately Held; Higher Education industry)
January 2003 — January 2005 (2 years 1 month)
Teaching business writing and other courses
(Non-Profit; 501-1000 employees; Writing and Editing industry)
January 2001 — January 2003 (2 years 1 month)
Advise CIOs and IT staff in Fortune 2000 companies worldwide. Wrote reports and spoke at client conferences on e-communication, e-learning and electronic commerce.
(Privately Held; 201-500 employees; Think Tanks industry)
January 1998 — February 2001 (3 years 2 months)
Research manager, writer, and program director for global multi-client executive program for e-commerce consulting and research. Faculty program and executive program director managing a research network for multi-client work in the US and Europe. Scenario building, intellectual capital and consulting.
(Public Company; IT; Information Technology and Services industry)
June 1996 — June 1998 (2 years 1 month)
Global Internet analyst for thousands of client companies. Authored ongoing written research and conference presentations.
(Public Company; 501-1000 employees; Information Technology and Services industry)
November 1995 — June 1996 (8 months)
Managed electronic mail product for consumers
(Public Company; 10,001 or more employees; Financial Services industry)
April 1987 — November 1995 (8 years 8 months)
Manager for global electronic print and electronic communications and marketing programs in support of Sales group. Marketing campaigns for a portfolio of financial products including positioning and message, trades shows, print and electronic brochures, and press releases. Interactive sales and marketing technologies.
(Public Company; 501-1000 employees; Higher Education industry)
January 1992 — January 1993 (1 year 1 month)
Executive MS Program. Taught "Human Factors in Information Systems." Original graduate course in
human factors including development of consumer and business information systems.
(Public Company; 5001-10,000 employees; Higher Education industry)
January 1991 — January 1992 (1 year 1 month)
Columbia University Teachers College, New York City 1991-1992
Department of Communication, Computing and Technology
Taught "Computer-Mediated Communication." Original graduate course in electronic mail and other forms of computer-mediated communication.
(Non-Profit; Higher Education industry)
June 1979 — April 1986 (6 years 11 months)
User Services consultant for academic computing
(Non-Profit; Writing and Editing industry)
February 1977 — June 1979 (2 years 5 months)
John Jay Papers historical editing project, Vol II.
Ed.D. , Communication , 1983 — 1987
MA , American History
Northeast Regional Winner, Imaging our National Heritage photography contest. National Historical Landmarks Program.