
Engagement Management, ashutosh.raina@yahoo.com
India

Engagement Management, ashutosh.raina@yahoo.com
India
Bachelor of Engineering (Computer Science), with combined experience in engagement and project management along with Client relationship.
1) Diverse onsite (US, Czech Republic, UK) as well as offshore (India) experience in IT services
2) Recognized for excellent communication, people skills, project management capability, and the ability to successfully influence and drive consensus across cross-functional teams.
3) Co-ordinate, implement/monitor the project and process improvement activities in the projects
4) Thorough understanding of various engagement models like onsite, offshore, hybrid, global development centers
5) Sound project management, leadership, coordination and communication skills and proven track record in offshore enablement of the software development processes
Experienced IT Services Professional, with experience in following:
Onsite/Offshore Project Management
Program Management
Client Relationship
Pre Sales
(Privately Held; 1001-5000 employees; Information Technology and Services industry)
February 2005 — Present (3 years 10 months)
Primary responsibilities include:
Oversee day-to-day relationships with the clients, providing leadership vis-à-vis project and engagement management.
1) Relationship management across all stakeholders and levels.
2) Maintain contact and establish a healthy rapport/relationship with business as well as senior leadership
3) Managing inter-dependencies - identification, monitoring, controlling and rationalization of the dependencies among the projects in an engagement
4) Tracking the contribution of each project to the consolidated program benefits
5) Preparing business case and business plans - involved in preparation of project plans, statements of work (SOW’s), proposal, presentations, estimation and costing
6) Prioritization and Reprioritization
7) Schedule and Resource Management
(Information Services industry)
September 2002 — February 2005 (2 years 6 months)
1) Managing a team of 10-15 people for different turnkey projects assigned.
2) Interacted with the Subject Matter Expertise / stakeholders/business users to get a better understanding of client business processes and gather business requirements.
3) Modeling the As-Is system and doing the complete Gap Analysis for the existing system in order to map it to the To-Be system.
4) Gathered user and business requirements through interviews, surveys, prototyping and UI (User Interface)
5) Communicated changes to requirements promptly and precisely to all personnel involved
6) Performed Go/No-Go analysis on each account and submitted the analysis report to senior management
7) Prepare Technical and financial proposals based on client requirements
8) Well-organized and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize, and supervise the work of others
(Professional Training & Coaching industry)
November 1999 — August 2002 (2 years 10 months)
1) Formulated different policies related to Technology in the organization.
2) Techno-commercial discussions and negotiations with vendors at the deciding level.
3) Installation and configuration of Win98 and different softwares as per organizations needs.
4) Network and System maintenance and Data backup.
5) Installing, trouble shooting and maintaining the whole network (LAN).
6) Planning and training the users how to use the system and keep them fit.
7) Providing technical support in house and at remote sites. Project management and planning. Plan and purchase of active and passive components.
As an IT Consultant with First American Financial Services (a sister concern of “TheMindbank”). The company was into corporate placements and training. Responsibilities included managing a small network of 15 nodes, installing the hardware and software in the organization, and maintaining the database of the company.
B.E, Computer Science, 1995 — 1999
10th & 12th, Science, 1990 — 1995
* Among first 20 list in 12th standard in J&K State board of Education
* 11th position (On merit list) in 10th standard in J&K State Board
1980 — 1990
Program Management Client Relationship Travelling
KPCC, KP, Engagement Management
* Star of Birlasoft [Highest award of Birlasoft] - 2007
* Best Employee - July 2005
* Among the first 20 list in 12th standard in J&K State board of Education
* On merit list in 10th standard in J&K State board of Education