
Client Services Specialist at LexBlog, Inc.
Greater Seattle Area

Client Services Specialist at LexBlog, Inc.
Greater Seattle Area
Clasp together a trained journalist and an internet junkie, you'll find a gal who's highly interested in various media outlets and possesses a growing familiarity with multimedia and social networks using various web applications/platforms.
New Media, Effective Blogging, RSS
(Privately Held; Marketing and Advertising industry)
April 2008 — Present (1 year 4 months)
As a member of the Support team, I provide support for nearly 3,000 authors on 800+ blogs. I provide services across the board to help our clients become better bloggers-- including everything from issuing blog critiques; conducting webinars to train clients on how to use our platform and what makes for a good blog post, as well as troubleshooting Support inquiries.
Other duties include: wiki development; managing Support's Twitter account; and, providing administrative support.
Past duties: nuts & bolts content creation on LexMonitor; research on potential clients for Client Development; and, writing content for both the corporate site and company blog.
(Educational Institution; Higher Education industry)
March 2005 — December 2008 (3 years 10 months)
Apart of a team of ten, I worked at the front desk of the residence halls. During any given shift, I was responsible for mail distribution, various Housing projects and maintaining a positive experience for both students and staff.
(Educational Institution; 501-1000 employees; Higher Education industry)
June 2007 — June 2008 (1 year 1 month)
Oversaw training of all employees, employee time sheets and schedules, proper mail distribution of 600+ residents; facilitated between Housing, residents and 9-12 desk assistants.
(Restaurants industry)
March 2001 — September 2007 (6 years 7 months)
At this busy, upscale, coastal café, I was expected to fulfill essential waitress/bartending/barista duties. Demanding versatility, I worked multiple positions at once - often times balancing seven tables/section while seating restaurateurs, answering phones, taking to-go orders and reservations. I trained new employees to boot.
Traveling, Writing, Reading
WWF, NAJA, KEXP