
Manager of Web Services at Indiana University School of Informatics
Bloomington, Indiana Area

Manager of Web Services at Indiana University School of Informatics
Bloomington, Indiana Area
Over six years of experience designing, developing, and maintaining Web sites and electronic media. Proficient in:
- Designing layouts, graphics, logos, and animations for Web sites and e-newsletters;
- Planning and programming interactive Web sites, e-newsletters, and templates;
- Creating processes and workflows for Web site development and maintenance;
- Writing and maintaining end-user documentation;
- Overseeing and driving quality control, including cross-platform and browser compatibility;
- Ability to work under pressure and to consistently deliver projects on time and within budget;
- Excellent communication and project management skills;
- Adapting and implementing new technologies, standards, and ideas.
(X)HTML, CSS, JavaScript, PHP, ASP, XML, Adobe Creative Suite, Microsoft Office Suite, blog authoring tools, content management systems, and social networking applications.
(Educational Institution; Higher Education industry)
August 2008 — Present (1 year 5 months)
Planning and managing a complete redesign of the School of Informatics and Computing Web site (in progress), including: hiring and coordinating the efforts of multiple vendors, establishing internal project committees and project milestone approval workflows, and coordinating the efforts of various faculty, staff, and students working or volunteering for the project. Maintaining and improving the current School of Informatics and Computing Web sites and the Web applications used to manage them, including: redesigning several Web sites to comply with IU’s visual identity program, the School’s name change, and reorganization; implementing many dynamic multimedia features such as photo slideshows and streaming video; and enhancing and providing support for various content management applications used by faculty and staff. Establishing and organizing a centralized photo repository and serving as staff photographer at various events.
(Information Technology and Services industry)
October 2007 — Present (2 years 3 months)
Managing a single-person freelance business. Designing, programming, and maintaining new and existing Web sites. Providing technical support and consultation for domain names, Web hosting, search engine optimization, and e-mail accounts.
(Higher Education industry)
July 2006 — August 2008 (2 years 2 months)
Programmed Web sites and templates that met industry standards and provided an accessible and consistent user experience across a variety of platforms and browsers. Wrote and implemented client- and server-side scripts and integrated Web sites with backend systems, including databases and content management systems. Established and managed Web production workflow, processes, and quality control. Wrote and maintained end-user documentation and training materials. Worked within a collaborative team environment. Managed and recorded billable hours in an online time management system. Met and exceeded mandated billable hours goal for full-time staff.
(Higher Education industry)
January 2005 — June 2006 (1 year 6 months)
Designed, developed, and deployed multiple e-newsletters for internal and external audiences. Wrote and formatted e-newsletter content for distribution in multiple formats. Maintained multiple Web sites and managed their conversion into an enterprise content management system. Created, organized, and maintained a large photography database.
B.A. , Telecommunications , 2001 — 2004
Minor in Business