Community Manager at BioWare Corp
Austin, Texas Area
- Current
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- Community Manager at BioWare Corp
- Past
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- Designer, Community Manager at Stray Bullet Games, LLC
- Designer, Community Manager at Wolfpack Studios
- Webmaster / Customer Support Specialist at Catalyst Development
- Sergeant (E5) at U.S. Marine Corps
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Sean Dahlberg’s Summary
A game industry veteran with over seven years of experience in the design, development, and management of Massively-Multiplayer Online Role-Playing Games. Key team member on Shadowbane, a successful and innovative second-generation MMO.
• An articulate and diplomatic Community Manager who cultivates open communication between players and developers, and fosters long-term player loyalty and retention.
• An innovative Game Designer who creates highly interactive, robust game mechanics that maintain integrity, balance interesting tradeoffs, and resist player abuse. Particular expertise in character balance, PvP, PvE, world-building, and RTS elements.
• A creative Event Director who has designed and run hundreds of memorable events with long-term impact on game lore.
• An effective Team Leader who balances military discipline with creative flexibility to build loyal, productive teams of employees and volunteers. A mentor who develops talent to its fullest potential.
• A passionate Industry Advocate who founded the online Community Managers Group as a forum for over 100 CM’s to share best practices and raise overall industry standards.
Sean Dahlberg’s Experience
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Community Manager
BioWare Corp
(Privately Held; 51-200 employees; Entertainment industry)
February 2008 — Present (1 year 6 months)
Manage the community team and all community efforts for a massively multiplayer game being created at BioWare Austin.
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Designer, Community Manager
Stray Bullet Games, LLC
(Privately Held; 11-50 employees; Computer Games industry)
June 2006 — February 2008 (1 year 9 months)
• Game Systems Designer, Undisclosed Project: Design and direct new systems for a currently unannounced MMO, set in a player-driven, future fantasy world. Developing innovative mechanics for strategic combat, character creation, character development, items and equipment, user interface customization, and territorial control.
• Lead Designer, Shadowbane: Direct all design efforts on Shadowbane, under an ongoing contract with Ubisoft. Game improvements, including greater overall stability and more interactive combat, have been praised by players as “fulfilling the vision that Shadowbane always promised.”
• Community Manager: Manage the Stray Bullet Games online community, including designing and maintaining the corporate website, forums, and marketing. -
Designer, Community Manager
Wolfpack Studios
(Privately Held; 11-50 employees; Computer Games industry)
June 2000 — June 2006 (6 years 1 month)
Key member of the original Shadowbane team. Launched in 2003, Shadowbane is a successful second-generation MMO noted for its innovations in balanced PvP combat, in-depth character creation, immersive player warfare, player-built and player-owned cities, and effective player-run government.
• Community Manager: Managed a community of 80,000+ players. Created SBVault as the first central hub of communications for all Shadowbane players. Coordinated all chats and QA sessions. Led a team of 44 volunteer Advocates, Moderators, and Heralds.
• Event Team Lead: Supervised a team of 12 employees. Designed, directed, and coordinated over 500 daily and weekly events. Ensured approval by all parties, engagement with Feature Characters, and event publicity.
• Game Systems Designer: Developed and balanced various key elements of Shadowbane, including player-vs-player combat, character design, battlefield alliances, and kingdom building. -
Webmaster / Customer Support Specialist
Catalyst Development
(Privately Held; 1-10 employees; Computer Software industry)
November 1998 — May 2000 (1 year 7 months)
• Designed and managed the corporate website, including the online technical support sections. Maintained computer hardware, software, and networking operations.
• Provided online and telephone technical support. Handled orders and answered product questions from potential customers.
• Created and organized technical support documentation, including user manuals and tutorials. -
Sergeant (E5)
U.S. Marine Corps
(Government Agency; 10,001 or more employees; Military industry)
July 1992 — July 1998 (6 years 1 month)
Rapidly promoted through a variety of administrative and technical roles including:
- Personnel Clerk – managed over 500 Service Record Books.
- Legal Chief (Combat Service Support Group-1)
- Non-Commissioned Officer of the Adjutant Section
- Graphics Chief – created presentations for ceremonies and classes
- Terminal Area Security Officer (TASO) – managed network (LAN and WAN) for over 100 users.
- Company Clerk for Support Company – maintained all personnel records for over 100 Marines.
• Received two Navy Achievement Medals, one Good Conduct Medal, two Certificates of Commendation, one Letter of Appreciation, and one Meritorious Mast. Honorably discharged as a Sergeant (E-5) on July 13th, 1998.
Additional Information
Sean Dahlberg’s Websites:
Sean Dahlberg’s Groups:
Community Managers Group, Austin Game Developers' Conference, International Game Developers Association
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Community Managers Group -
The_Syndicate
Sean Dahlberg’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
