eCommerce & Cloud Computing Specialist
Dominican Republic
eCommerce & Cloud Computing Specialist
Dominican Republic
Expert about the interaction strategies based on the use of digital tools and resources to achieve effective contact with their customers, partners and suppliers through the brand; managing benefits through the cost reduction and the effectiveness of data collection.
-First producer of tools for interactive marketing (mobile and internet) in the Dominican market.
-More than eight years of experience in the planning and implementation of interactive projects: Internet, Mobile and Retailing.
-Experience in the design and development of costumer loyalty programs and the implementation the systems and controls for its management.
-E-Commerce and Emarketing experience in different scenaries: Enterprise, NGO, Small Business, Government.
eCommerce, Interactive Marketing, ICT for Development, Internet Security, eLearning for Development, Open Source consultant, Internet Media, High Traffic Project development, SEO and Analytics Consultant, Online Volunteer, Cloud Computing, Mobile Computing.
(Public Policy industry)
May 2009 — Present (7 months)
It is a concept that tries to bring together various ICT sectors through talks, where you can openly discuss the alternatives to produce effective human development through the use of technology.
The aim is to reduce the curve of development of ICT ideas and concepts, providing educational resources for free and above all, share the experience and Know-how of the members through the years.
(Privately Held; Information Technology and Services industry)
September 2008 — Present (1 year 3 months)
Our mission, is to accelerate convergence within organizations, thereby helping to bridge the digital divide. We apply the cloud computing model to our services, to better serve our customers, which belong to multiple industry segments from retail to non-for-profit organizations. Our operation headquarters are located in Miami, Florida, with an outsourcing center located in Santo Domingo, Dominican Republic.
(Privately Held; Leisure, Travel & Tourism industry)
April 2008 — Present (1 year 8 months)
Manager of eCommerce and eMarketing strategies of the Viva Group (All inclusive, Real Estate and Vacation Rental). Focusing in the USA and other emergent markets. Development of the follow areas in the chain: Allotment and Price Management, eMerchandising, Advertising and Distribution, Multi-Channel and Direct Transactions.
2008 results: 26% increase in sales, 70% savings in budget expenditures, through the optimization of the electronic channels.
(Civic & Social Organization industry)
November 2004 — Present (5 years 1 month)
Founder staff member of the first Development Gateway portal in the Dominican Republic. www.impulsar.org (Development Gateway Foundation). Right now we´re working in the implementation of new technologies for reduce the cost of operations.
(Sole Proprietorship; Information Technology and Services industry)
October 2003 — April 2008 (4 years 7 months)
Consultant and trainer of Internet solutions using free software and open source. GNU/Linux technologies installation and support. We focused on ICT for development and coaching of Key Accounts. ALV closes the operation to merge in a Family owned company called Numericit.
(Non-Profit Organization Management industry)
2003 — 2007 (4 years )
-A digital initiative development, the creaNET portal. The mission: collecting and distributing information for the prevention of Drugs Consuption in the country.
-Fundraising Mobile Application through Orange and Verizon. The results: raising amount of US$250,000 during the promotion.
(Research industry)
2004 — 2004 (less than a year)
-Implementation of ICT's to implement the methodology GAINS for the development of INSTRAW.
-Develop policies and procedures for the ICT's implementation.
-Liaison between the Tecnológico de Monterrey University and the INSTRAW for the development of the INSTRAW's Website.
(Non-Profit; Non-Profit Organization Management industry)
2003 — 2004 (1 year )
UN Volunteers Dominican Republic, Website development, World Volunteer Day, 2003.
(Privately Held; Internet industry)
September 2003 — September 2004 (1 year 1 month)
(Privately Held; 11-50 employees; Online Media industry)
October 2002 — September 2003 (1 year )
-Developer and manager of most-visited government website (santodomingo2003.com - XVI Pan American Games) Dominican Republic.
-Founding member of the first Interactive Marketing Agency in RD. - July 15, 2002.
-Chief of interactive division Spokane, generating RD $ 5 MM in Q4'02, Q1 and Q2'03.
-Low cost product development: 10 to 25% down of market.
-Production of integrated interactive products: Internet, SMS, Print and Mass Media.
-Management of interactive tools for measuring customer: Adserver and SMS Server.
-Management Customer Service: Corporate Accounts and SME - until August 2003.
(Public Company; 501-1000 employees; TRLY; Internet industry)
December 2000 — February 2002 (1 year 3 months)
Dominican Republic Operations (Terra Caribe, S.A.)
-Redesign portal strategy, reduce costs by 40% in the 2002 budget.
-Development projects web profitability of 53% in Q1 2002.
-Conceptualizing and reorganization channel Tourism in 7 countries: CAMDO.
-Coordination force rotation for commercial products; Management of Customer Service.
-Negotiating content SBU: Portal.
-Dart Doubleclick Trainer - Guatemala in December 2001 and January 2002 Santo Domingo.
Chief of IT service operation Caribbean: Networking & Communications.
(Retail industry)
August 1997 — February 2000 (2 years 7 months)
-Started as Graphic Design Assistant.
-Moved to the Marketing and Stadistics unit.
-Worked with Sales Reports for all stores.
-Chief of Customer Loyalty Programs, coordinating 3 more people.
-MIS management and Intranet developer for Inside Marketing development.
-IT trainer for Technoligy applied to marketing activities.
-1st company website coordinator.
Marketing 1997 — 2003
Sciences and Literature 1984 — 1996